Shuttledirect.com Мадрид Reviews

Verified transfer reviews from real guests travelling from Мадрид. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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4.3/5
  • 5
    71.774193548387%
    267
  • 4
    9.1397849462366%
    34
  • 3
    4.0322580645161%
    15
  • 2
    2.4193548387097%
    9
  • 1
    12.634408602151%
    47
4.2/5
  • 5
    71.378091872792%
    202
  • 4
    9.5406360424028%
    27
  • 3
    3.5335689045936%
    10
  • 2
    2.1201413427562%
    6
  • 1
    13.427561837456%
    38
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Mrs L from United Kingdom
(16/10/2024)
Shuttle Direct booking service

I always use Shuttle Direct, really friendly drivers and good communication. Cars were spotless, arrived when they should do no stressing or worry. No complaints at all, highly recommend.

Transport company service

I always use Shuttle Direct, really friendly drivers and good communication. Cars were spotless, arrived when they should do no stressing or worry. No complaints at all, highly recommend.

A from United Kingdom
(02/10/2024)
Shuttle Direct booking service

Very poor. Advised our arrival in Madrid and ready for collection. Received text asking us to confirm when we were ready for collection, but with no reply number. Waited for one hour and then took taxi to hotel. On return to airport our driver demanded payment for the trip although I showed him that we had already paid. So we paid for everything twice. Will not be using you again as it is cheaper to take a taxi to and from the airport.

Transport company service

Very poor. Advised our arrival in Madrid and ready for collection. Received text asking us to confirm when we were ready for collection, but with no reply number. Waited for one hour and then took taxi to hotel. On return to airport our driver demanded payment for the trip although I showed him that we had already paid. So we paid for everything twice. Will not be using you again as it is cheaper to take a taxi to and from the airport.

Sra. M from Mexico
(16/09/2024)
Shuttle Direct booking service

Vehículo, chofer, servicio y puntualidad!

Transport company service

Vehículo, chofer, servicio y puntualidad!

S from United States
(28/08/2024)
Shuttle Direct booking service

I visited Spain Madrid first time and I am so glad that I picked Shuttle Direct service. My first ride was with the Spanish speaker. I had hard time understanding him and he was not able to find me but at the same time I really trusted him because he did not leave without picking me up, I finally sent him my picture and he was able to find me he was very patient. He dropped me to the hotel. I really appreciate Rodrigo on my way back. Driver did not speak English, but he was there on time. The company called me in the morning to let me know who is coming to pick me up what is the drivers number plate , despite the language barrier, I really trust them as they were on time and they keep their promise. I highly recommend their service to anybody who is visiting Spain to me. They gave me five star service and I would recommend them to any of my friends and family or someone who is new to Spain , have fun travel .

Transport company service

I visited Spain Madrid first time and I am so glad that I picked Shuttle Direct service. My first ride was with the Spanish speaker. I had hard time understanding him and he was not able to find me but at the same time I really trusted him because he did not leave without picking me up, I finally sent him my picture and he was able to find me he was very patient. He dropped me to the hotel. I really appreciate Rodrigo on my way back. Driver did not speak English, but he was there on time. The company called me in the morning to let me know who is coming to pick me up what is the drivers number plate , despite the language barrier, I really trust them as they were on time and they keep their promise. I highly recommend their service to anybody who is visiting Spain to me. They gave me five star service and I would recommend them to any of my friends and family or someone who is new to Spain , have fun travel .

Sr. L from Spain
(31/07/2024)
Shuttle Direct booking service

Todo bien.
El conductor y la organización se preocupó que estuviera a la hora pactada. El conductor llamó antes y a la hora de la cita.
El coche limpio y el trayecto perfecto.
Nada que objetar. Repetiremos.

Transport company service

Todo bien.
El conductor y la organización se preocupó que estuviera a la hora pactada. El conductor llamó antes y a la hora de la cita.
El coche limpio y el trayecto perfecto.
Nada que objetar. Repetiremos.

R from Mexico
(23/06/2024)
Shuttle Direct booking service

El servicio de transporte, se dio de la mejor manera, estuvieron en contacto para preguntar en que monmento pasaban por nosotros, los conductores muy atentos

Transport company service

El servicio de transporte, se dio de la mejor manera, estuvieron en contacto para preguntar en que monmento pasaban por nosotros, los conductores muy atentos

Frök L from Sweden
(09/06/2024)
Shuttle Direct booking service

Chauffören var utmärkt och hjälpsam.

Transport company service

Chauffören var utmärkt och hjälpsam.

M from United States
(07/06/2024)
Shuttle Direct booking service

Sebastien called my phone as soon as I contacted ShuttleDirect com through WhatsApp in the Madrid airport. His English was excellent and we made pleasant conversation on the way to city center. I would book transportation through ShuttleDirect com again. I booked transportation with them when I purchased my flights from the US to Madrid. Thanks!!

Transport company service

Sebastien called my phone as soon as I contacted ShuttleDirect com through WhatsApp in the Madrid airport. His English was excellent and we made pleasant conversation on the way to city center. I would book transportation through ShuttleDirect com again. I booked transportation with them when I purchased my flights from the US to Madrid. Thanks!!

Hr. M from Austria
(06/05/2024)
Shuttle Direct booking service

Einhaltung aller Vereinbarungen. Pünktlich und freundlich, Telefonischer Kontakt mit dem Verantwortlichen jederzeit möglich.

Transport company service

Einhaltung aller Vereinbarungen. Pünktlich und freundlich, Telefonischer Kontakt mit dem Verantwortlichen jederzeit möglich.

Hr. S from Denmark
(01/05/2024)
Shuttle Direct booking service

The chaffeur contacted us 15 min before arrivel at the Atocha station and told us the practical things about the meeting point. We found him at once... Polite and smiling, took the luggage to the car. The car was clean and with fresh odeur.
The ride was smooth and enjoyable. So we are very saticefied.

Transport company service

The chaffeur contacted us 15 min before arrivel at the Atocha station and told us the practical things about the meeting point. We found him at once... Polite and smiling, took the luggage to the car. The car was clean and with fresh odeur.
The ride was smooth and enjoyable. So we are very saticefied.

Mr V from United States
(12/04/2024)
Shuttle Direct booking service

I’ve used Shuttle Direct for years and they are always on point. Always on time and friendly drivers. Thanks!

Transport company service

I’ve used Shuttle Direct for years and they are always on point. Always on time and friendly drivers. Thanks!

- U from Switzerland
(01/11/2023)
Shuttle Direct booking service

Alles klappte wunderbar. Würden wieder buchen.

Transport company service

Alles klappte wunderbar. Würden wieder buchen.

Mr P from Germany
(25/10/2023)
Shuttle Direct booking service

Reisen ist stressig, und ein professioneller Valet-Service macht es viel leichter. Ist jedesmal sein Geld wert.

Transport company service

Reisen ist stressig, und ein professioneller Valet-Service macht es viel leichter. Ist jedesmal sein Geld wert.

- O from United Kingdom
(27/08/2023)
Shuttle Direct booking service

very good, 10/10

Transport company service

very good, 10/10

Srta S from Spain
(14/09/2020)
Shuttle Direct booking service

A tiempo y fácil de contactar. El precio es muy bueno y la calidad también. El chofer es muy majo, y el servicio excelente.
Recomendaría 100%

Transport company service

Muy buena, encontre la página por internet y resultó ser de confianza.

Ms M from Netherlands
(28/07/2020)
Shuttle Direct booking service

De shuttlebus stond op tijd klaar en we werden recht voor de deurmat gezet. Het naambordje waarmee we de chauffeur konden vinden was ook goed zichtbaar. Wij waren erg tevreden.

Transport company service

De shuttlebus stond op tijd klaar en we werden recht voor de deurmat gezet. Het naambordje waarmee we de chauffeur konden vinden was ook goed zichtbaar. Wij waren erg tevreden.

Mr M from United Kingdom
(11/07/2020)
Shuttle Direct booking service

Courteous and professional, would definitely use again.

Transport company service

Courteous and professional, would definitely use again.

Hr. U from Germany
(06/03/2020)
Shuttle Direct booking service

Zuverlässig freundlich und sicher

Transport company service

Gute Website
Alles sehr einfach

Hr. C from Germany
(04/03/2020)
Shuttle Direct booking service

Directly picked up in front of the exit. Driver was very friendly. Heute brought us savely to our hotel. His driving style was defensive and safe at all time. We can highly recommend the service.

Transport company service

Directly picked up in front of the exit. Driver was very friendly. Heute brought us savely to our hotel. His driving style was defensive and safe at all time. We can highly recommend the service.

Mr M from United Kingdom
(18/02/2020)
Shuttle Direct booking service

Seamless service, driver ready when I arrived on a slightly delayed flight and very polite throughout the trip.

Transport company service

Seamless service, driver ready when I arrived on a slightly delayed flight and very polite throughout the trip.