Shuttledirect.com Аэропорт Дюссельдорф (DUS) Reviews

Verified transfer reviews from real guests travelling from Аэропорт Дюссельдорф (DUS). Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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3.7/5
  • 5
    47.368421052632%
    9
  • 4
    26.315789473684%
    5
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    26.315789473684%
    5
3.2/5
  • 5
    38.461538461538%
    5
  • 4
    23.076923076923%
    3
  • 3
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  • 1
    38.461538461538%
    5
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Sr J from Spain
(23/04/2015)
Shuttle Direct booking service

La web es muy restrictiva. No permite seleccionar la opción de pedir facturas directamente si no es por correo electrónico y en mi caso dado que pasaba noche en el aeropuerto, era dificil a estimar a que hora mi vuelo y poder seleccionar la hora de recogida, ya que como digo la salida de mi vuelo era al dia siguiente. La web es mejorable.

Transport company service

La web es muy restrictiva. No permite seleccionar la opción de pedir facturas directamente si no es por correo electrónico y en mi caso dado que pasaba noche en el aeropuerto, era dificil a estimar a que hora mi vuelo y poder seleccionar la hora de recogida, ya que como digo la salida de mi vuelo era al dia siguiente. La web es mejorable.

Sr P from Spain
(06/04/2015)
Shuttle Direct booking service

Puntuación del servicio : Muy accesible y sencilla de usar
Producto : Muy eficaz y la atencion muy buena

Transport company service

Puntuación del servicio : Muy accesible y sencilla de usar
Producto : Muy eficaz y la atencion muy buena

Mr A from Sweden
(27/01/2015)
Shuttle Direct booking service

Complicated with printing etc. But over all ok

Transport company service

Unclear where to find the driver but when I found him perfect

Mr A from United Kingdom
(27/10/2014)
Shuttle Direct booking service

Site very easy to use.

Transport company service

Both driver were extremley professional and i would recommend either of them to anyone.

Hr. H from Denmark
(18/09/2013)
Shuttle Direct booking service

Frindly driver.

Transport company service

Frindly driver.

Mr M from United Kingdom
(18/09/2013)
Shuttle Direct booking service

Great driver, really nice guy

Transport company service

Great driver, really nice guy

Fru h from Sweden
(17/09/2013)
Shuttle Direct booking service

Servicebedömning : hard to find the drive at the airport, the sign didnt have my name!!
Produkt : Använd det här utrymmet för att skriva vad du tycker, eller lämna tomt om ej tillämpligt

Transport company service

Servicebedömning : hard to find the drive at the airport, the sign didnt have my name!!
Produkt : Använd det här utrymmet för att skriva vad du tycker, eller lämna tomt om ej tillämpligt

Mrs M from United Kingdom
(18/07/2018)
Shuttle Direct booking service

After eventually finding the driver He was lovely and helpful. Can't fault him. He told us about the collection time for our leaving date and I had his phone number if I had any queries or problems

Transport company service

After eventually finding the driver He was lovely and helpful. Can't fault him. He told us about the collection time for our leaving date and I had his phone number if I had any queries or problems

Mr M from Norway
(31/05/2018)
Shuttle Direct booking service

The driver was a little bit late, otherwise perfect

Transport company service

The driver was a little bit late, otherwise perfect

Ms L from United Kingdom
(21/05/2015)
Shuttle Direct booking service

Website worked well but tit did take a few tries for it to recognise the address

Transport company service

Driver was polite and courteous.
However due to the system at the airport we could not find the driver - poor system at the airport

Sig. I from Italy
(22/01/2015)
Shuttle Direct booking service

Valutazione servizio : ottimo e tempestivo servizio!!
Prodotto : Buon rapproto qualità prezzo.

Transport company service

Valutazione servizio : ottimo e tempestivo servizio!!
Prodotto : Buon rapproto qualità prezzo.

Ms K from Sweden
(27/02/2014)
Shuttle Direct booking service

Worked well. I was i bit confued about the e-mail recipte at fist.

Transport company service

The first one was excellent. The second wasn't any problem but it felt like going with a privat person and less professionell. I didn´t like that at I was in the ´gate at the airport 2 hours before my flight.

Sr c from Spain
(04/02/2016)
Shuttle Direct booking service

bastantes problemas para poder contactar con la empresa una vez llegado al destino

Transport company service

El conductor llego una hora tarde y no sabemos si fue porque la empresa no le dio la hora de llegada de nuestro vuelo (21:50) y todo esto después de intentar contactar con la empresa durante mas de 45 minutos ya que el teléfono comunicaba todo el rato. Cuando lo conseguimos la verdad es que tardo poco en llegar.
Después de varios viajes contratando estos servicios a otras compañías es la primera vez que nos pasa esto

Hr. H from Germany
(18/11/2019)
Shuttle Direct booking service

Der gebuchte und bereits bezahlte Transport wurde einfach abgesagt, während wir im Flieger saßen, ohne irgendeinen Ersatz anzubieten. Nie wieder.

Transport company service

Sehr schlechter Service

Hr. L from Germany
(21/08/2019)
Shuttle Direct booking service

Wie haben 30 Minuten am verabredeten Eingang gewartet und keine kam. Nach meinem Anruf wurde unser Transport vom Anbieter gecancelt. Nie wieder!

Transport company service

Wie haben 30 Minuten am verabredeten Eingang gewartet und keine kam. Nach meinem Anruf wurde unser Transport vom Anbieter gecancelt. Nie wieder!

Mr M from United States
(21/06/2019)
Shuttle Direct booking service

Cancelled the day before with no specific reason, I received the cancellation notice shortly before having to board a 10 hour international flight. Left me stranded at the airport. Terrible.

Transport company service

Cancelled the day before with no specific reason, I received the cancellation notice shortly before having to board a 10 hour international flight. Left me stranded at the airport. Terrible.

Ms C from United States
(15/02/2014)
Shuttle Direct booking service

Very user friendly.

Transport company service

what service??? I received and email saying that they did not think I was on a Delta flight. That it was air france or klm. I have taken this flight many times and it is Delta coming in at a Delta gate. No driver showed up. I waited 40 min and called a cab. Then I get an email from shuttle direct on 2-8-14 saying that I did not show up for by pick up of return appointments. I was not due to return until on 2-14-14.
Will never used again and will not recommended to anyone. I will also dispute any charges.