Recensioni verificate sul transfer usufruiti da ospiti reali che viaggiano da Segovia. Recensioni indipendenti da clienti verificati. Leggi e metti a confronto le opinioni dei clienti verificati e i rating basati su veri clienti che hanno usufruito dei transfer aeroportuali.
Prenota ora il tuo transfer da/a SegoviaPunctual, effective, friendly
Quick, immediate follow up by sending vouchers
Flawless service as always.
Easy (although it's still difficult to log in with your Profile from the email, something went wrong there last year)
We're regularly using this service and the drivers are competent, courteous and often literally go out of their way to make us feel comfortable and safe. Thank you.
Ordering through the Website is easy, yet the Website itself not always reliable.
Booking was straightforward. We wanted to get to the airport earlier than the usual 2 hours before the flight. There was no-where obvious to mention this during the booking. But as soon as the booking confirmation email arrived, I emailed back with a request and this was quickly dealt with.
The car arrived five minutes early (at a place which isn't easy to find in the narrow roads of an old city), all our luggage fitted in the boot, and the driver got us to the airport in plenty of time.
Punctual, courteous - all that's needed.
Punctual, courteous - all that's needed.
Easy booking, prompt receipt of the vouchers and invoice
Easy booking, prompt receipt of the vouchers and invoice
Schnell und einfach zu buchen.
Schnell und einfach zu buchen.
Easy to purchase the voucher
Easy to purchase the voucher
Unproblematisch, Voucher System funktioniert gut.
Unproblematisch, Voucher System funktioniert gut.
We needed to add a second passenger at short notice. I rang ShuttleDirect and the amended voucher was sent to me a Minute later.
We needed to add a second passenger at short notice. I rang ShuttleDirect and the amended voucher was sent to me a Minute later.
Reliable, very courteous driver, very clean car.
Reliable, very courteous driver, very clean car.
It was easy to purchase extra luggage.
It was easy to purchase extra luggage.
For month now your Website doesn't allow returning customers to log on properly.
For month now your Website doesn't allow returning customers to log on properly.
I have used shuttle direct on several previous occasions and apart from one prior occasion when the driver went to the wrong hotel they have been excellent. On this occasion the transfer from Madrid airport to Segovia was a bit of a disaster. The driver was an hour late (I know it was raining and there was a lot of traffic but this should have been taken into account - heavy rain was after all forecast), the driver then had to stop for petrol and finally was unable to find the hotel in Segovia - this was in spite of me telling him on several occasions that he could not drive up to the hotel because it was in a pedestrianised zone and I had a map in my suitcase in the boot that I could show him to tell him where to let us out - he kept saying 'no, it's raining'. On the plus side the car was very nice and clean and the driver apologetic and polite. However, arriving at our hotel over three hours after our plane had landed rather than the 75 minutes it should have taken was not a great start to our short break. To be fair I should point out that for our return trip from Segovia to Mardid Airport I arranged for the hotel reception to speak with Shuttle Direct to explain where to leave the car for us to meet the driver and to ask them to arrive 25 mintes earlier than planned. To their creadit the driver arrived as promised and we were at the airpost in 70 minutes!!!!!!!!!!!!
I have used shuttle direct on several previous occasions and apart from one prior occasion when the driver went to the wrong hotel they have been excellent. On this occasion the transfer from Madrid airport to Segovia was a bit of a disaster. The driver was an hour late (I know it was raining and there was a lot of traffic but this should have been taken into account - heavy rain was after all forecast), the driver then had to stop for petrol and finally was unable to find the hotel in Segovia - this was in spite of me telling him on several occasions that he could not drive up to the hotel because it was in a pedestrianised zone and I had a map in my suitcase in the boot that I could show him to tell him where to let us out - he kept saying 'no, it's raining'. On the plus side the car was very nice and clean and the driver apologetic and polite. However, arriving at our hotel over three hours after our plane had landed rather than the 75 minutes it should have taken was not a great start to our short break. To be fair I should point out that for our return trip from Segovia to Mardid Airport I arranged for the hotel reception to speak with Shuttle Direct to explain where to leave the car for us to meet the driver and to ask them to arrive 25 mintes earlier than planned. To their creadit the driver arrived as promised and we were at the airpost in 70 minutes!!!!!!!!!!!!