Shuttledirect.com Dubai Cruise Terminal - Port Rashid recensioner

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Mr M from United States
(14/03/2020)
Shuttle Direct booking service

Driver was friendlyand polite and gave a courtesy call early enough before the scheduled pick-up time.

Transport company service

Driver was friendlyand polite and gave a courtesy call early enough before the scheduled pick-up time.

Mr M from Spain
(14/01/2020)
Shuttle Direct booking service

The transport was very good clean vehicle and drove very safely to get us to our destination on time for our flight.

Transport company service

The transport was very good clean vehicle and drove very safely to get us to our destination on time for our flight.

Mrs M from Denmark
(14/01/2020)
Shuttle Direct booking service

Great service used then 3 times in the UAE never let me down. Always use them for transfers around the world. Fantastic

Transport company service

Great service used then 3 times in the UAE never let me down. Always use them for transfers around the world. Fantastic

Mr K from United Kingdom
(04/12/2019)
Shuttle Direct booking service

Prompt and polite

Transport company service

See above

Mr T from United Kingdom
(04/12/2019)
Shuttle Direct booking service

Very good. Only improvement is to update booking data when arriving by ship. You need to show when ship arrives and preferred pick up time as you might be picking up a later flight. Thanks.

Transport company service

Very good. Only improvement is to update booking data when arriving by ship. You need to show when ship arrives and preferred pick up time as you might be picking up a later flight. Thanks.

Mr M from United States
(05/03/2020)
Shuttle Direct booking service

The driver is great. But he wait in the terminal 3 and we are in terminal 2. He show up almost 5:30 a.m. Our appointment is 5:00 a.m.

Transport company service

The driver is great. But he wait in the terminal 3 and we are in terminal 2. He show up almost 5:30 a.m. Our appointment is 5:00 a.m.

Mr T from New Zealand
(29/11/2019)
Shuttle Direct booking service

Defining the pick up point at the terminal would be helpful. We waited outside the terminal where we came out with our bags. This was where we expected someone to be just outside arrivals for our cruise pier. There was no sign of a driver and no board with our name on it. My partner went ofer to the taxi stand in case they were there. It took 3 phone calls to finally link up with our driver. It was not the smooth pick up it could have been and cost me for 3 international calls on my phone which added to the cost of the booking overall.
There was a query email from booking HQ saying our order was incomplete-it was as if we had not given details of our flight arrival yet I had clearly indicated we were arriving by sea. This was sorted and clarified eventually by email.

Transport company service

Confusion over pick up point at terminal. It should have been stated where we would be met