Verified transfer reviews from real guests travelling from London W12 Shepherds Bush. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.
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Ms M from United StatesMy driver arrived on time and was very pleasant.
My driver arrived on time and was very pleasant.
Sra J from Spainmuy bueno!!!
muy bueno!!!
Sra M from SpainTodo correcto. Buen servicio y rapido
Todo correcto. Buen servicio y rapido
Sra L from SpainExcellent service
Excellent service: on time and good, modern, comfortable cars. Very good quality for a more than reasonable price!
Mr A from AustraliaIt is a wonderful service. We've used them several times now (for trips to and from airports)and never a hiccup.
Prompt professional service, comfortable and spacious cars. I will use them and recommend them again without hesitation .
Mr L from United StatesThe website was not easy to book through, as it only allows options of 1 bag per person. And, you cannot select the model of van you want directly. So, I called in to ask about extra baggage on our transfer, and make sure we got the right van. The staff member on the phone told me to select 7 passengers, instead of 6, to make sure we got a van big enough. Well, we did not get a big enough van. We had to send 2 people and some luggage in taxis and the whole van was crammed with our stuff. Not very comfortable ride at all.
Also, the phone lines were NEVER being answered an hour or more before 7pm when you close. And, no one answers on Saturday. This was extremely frustrating since I was in the United States trying to make the reservation/changes.
Our driver, and the people from Amitours were awesome! 5 stars for them.
Sr F from SpainPuntuación del servicio : Ningun problema. Sistema totalmente seguro
Producto : Puntualidad británica.
Vehículo impecable.
Puntuación del servicio : Ningun problema. Sistema totalmente seguro
Producto : Puntualidad británica.
Vehículo impecable.
Mr L from United StatesI found that the price was quite high, but that it is in line, or lower, than other available sources.
Both drivers were cordial and very professional both in their driving and personal conduct.
Mr J from Germanyeasy booking, easy payment, no problems at all
Excellent drivers, right on time, very friendly and polite! Cars were clean.
Sig. a from ItalyValutazione servizio : ottimo servizio puntuale e allo stesso tempo più economico confrontandolo con altre società
Prodotto : niente da dire ottimo
Valutazione servizio : ottimo servizio puntuale e allo stesso tempo più economico confrontandolo con altre società
Prodotto : niente da dire ottimo
Mr a from AustraliaI wouldn't hesitate to use again. The provision of an after hours number ( or the drivers) would perfect the operation.
Seamless, smooth, efficient, clean polite- a very good service.
Mr J from SwedenEasy
Nice driver. Pointing out sites as we were driving along.
Sra M from SpainPuntuación del servicio : This was the second time I book the transport to the hotel and I think Shuttle Direct works very good
Producto : It was a good service
Puntuación del servicio : This was the second time I book the transport to the hotel and I think Shuttle Direct works very good
Producto : It was a good service
Mr G from HungaryDriver was supposed to pick us up at the arrivals section of Luton airport, but was nowhere to be found when we arrived. We had been looking for him for an hour when we could reach him on the phone. He explained that he couldnt leave his car at the parking therefore could not enter to the arrivals and by then he had already left. After our call to the company he turned back but we had to wait yet anothef hour. Total waiting time was 2.5 hours!! We expect to be at least partly reimbursed.
see above comment............
