Shuttledirect.com Kopenhaga Reviews

Verified transfer reviews from real guests travelling from Kopenhaga. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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Ms M from United States
(30/08/2016)
Shuttle Direct booking service

Excellent Service, 100% will recommend the Company.

Transport company service

Excellent Service, 100% will recommend the Company.

Ms M from United States
(17/08/2016)
Shuttle Direct booking service

On time, Professional, courteous and reasonable price. Thank you!

Transport company service

On time, Professional, courteous and reasonable price. Thank you!

Mr C from United States
(01/08/2016)
Shuttle Direct booking service

Outstanding service. prompt, efficient, courteous

Transport company service

Outstanding service. prompt, efficient, courteous

Ms M from United States
(22/06/2016)
Shuttle Direct booking service

On arrival, our driver was waiting, during ride to hotel talked very positively about Copenhagen and was very helpful
Our return driver took us to the wrong terminal and that was very frustrating. It was a long walk to the correct terminal dragging out suitcases (2 each) with us

Transport company service

See above comments regarding service

Sig.r M from Italy
(28/04/2016)
Shuttle Direct booking service

Servizio preciso, sicuro e gentile

Transport company service

Servizio preciso, sicuro e gentile

Mr m from Italy
(07/09/2015)
Shuttle Direct booking service

friendly user

Transport company service

all ok very professional

Sr E from Mexico
(03/08/2015)
Shuttle Direct booking service

Puntuación del servicio : Todo bien y a tiempo.
Producto : Todo bien y a tiempo.

Transport company service

Puntuación del servicio : Todo bien y a tiempo.
Producto : Todo bien y a tiempo.

Mr J from Portugal
(17/06/2015)
Shuttle Direct booking service

It sãs good and simply

Transport company service

Very godo service

Mr S from United States
(12/06/2015)
Shuttle Direct booking service

Online was easy to us, particularly for this being my first time.

Transport company service

Henrik was there waiting with a sign with our name in it, helped with all the luggage and made for an easy end to a long travel day. Outstanding job!

Mr R from Australia
(17/10/2014)
Shuttle Direct booking service

No problems...punctual

Transport company service

Very friendly and helpful driver in all aspects of the service.

Mr M from Austria
(23/06/2014)
Shuttle Direct booking service

quite good even we had a delay

Transport company service

the service is very good but for the distance we booked I think it is too expensieve

Mr M from Australia
(11/05/2014)
Shuttle Direct booking service

Easy to use

Transport company service

Excellent serivce

Mr M from Spain
(22/09/2019)
Shuttle Direct booking service

The service is fine. But at the reservation they said that there will be a person holding a sign with my name. No. It was not the case....I had to go outside and look for the bus. Not big problem but they should had tell this in advance

Transport company service

Ok. But I have done a reservation with the wrong date before and they redraw ZERO.

Mrs M from New Zealand
(13/07/2019)
Shuttle Direct booking service

Very easy to find driver at airport.

Transport company service

Very easy to find driver at airport.

Mr J from United States
(25/10/2014)
Shuttle Direct booking service

It was quite difficult to use the site. I wasn't even sure the booking had gone through at the end. There was no place to add additional information (that we had pets, that we had additional bags), and there was no clear contact information for the shuttle company.

Transport company service

It was ok, we got there. The chap who picked us up was a bit grumpy, probably because he had to wait longer as we were clearing customs, and had no contact info to let him know.

Mr K from United States
(12/11/2019)
Shuttle Direct booking service

Poor driver. Our driver was not waiting with a sign in the airport like I was told he would be. I had to call to inquire where he was. We he came in, he had a sign with my name and he said here I am. When he started taking us to the hotel, he looked at me and my husband (we are heavy compared to European population) and he told us that the European population are fit people unlike us. That was an undo comment. We will not be using your service when we return to Europe.

Transport company service

The purchase was easy online, but was more expensive that other means. I was willing to pay this for good service, but that wasn't the case when we arrived at the airport.

Mr I from Italy
(20/09/2019)
Shuttle Direct booking service

The Driver did not show up with signal at arrivals - as it had been confirmed - and it was difficult for our group to find him.

Transport company service

The Driver did not show up with signal at arrivals - as required and confirmed - and it was difficult for our group of students to find him.

Mr M from United States
(29/08/2019)
Shuttle Direct booking service

Driver didn’t show, company said we didn’t show and my group had to take a taxi. I lost $320 and didn’t receive a ride

Transport company service

Driver didn’t show, company said we didn’t show and my group had to take a taxi. I lost $320 and didn’t receive a ride

Sig. A from Italy
(23/07/2019)
Shuttle Direct booking service

Servizio pessimo, eravamo un gruppo di 24 persone che doveva recarsi all’aeroporto di Copenaghen alle 4.30 del mattino e l’autobus non si è presentato, nessuno telefonicamente è stato in grado di aiutarci. Abbiamo rischiato di perdere l’aereo. Inaffidabili! Servizio da zero stelle, state alla larga !!!

Transport company service

Servizio pessimo, da evitare!

Ms M from Australia
(07/07/2018)
Shuttle Direct booking service

Driver was nowhere to be seen in the greeting area. I had to ask other company agents to help by calling the number given but only recordings. One suggested I went outside and looked for driver and Viking coach in parking area. Leading a group of 12 older people was not easy in a foreign land especially when the driver is not waiting for us on the spot as promised. Found him standing next to the coach and he said he was going to leave due to the unforeseen flight delay.

Transport company service

Driver was nowhere to be seen in the greeting area. I had to ask other company agents to help by calling the number given but only recordings. One suggested I went outside and looked for driver and Viking coach in parking area. Leading a group of 12 older people was not easy in a foreign land especially when the driver is not waiting for us on the spot as promised. Found him standing next to the coach and he said he was going to leave due to the unforeseen flight delay.