Shuttledirect.com Lugano Reviews

Verified transfer reviews from real guests travelling from Lugano. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

Book now your transfer from/to Lugano
4.5/5
  • 5
    72%
    18
  • 4
    20%
    5
  • 3
    0%
    0
  • 2
    0%
    0
  • 1
    8%
    2
4.3/5
  • 5
    69.565217391304%
    16
  • 4
    17.391304347826%
    4
  • 3
    0%
    0
  • 2
    0%
    0
  • 1
    13.04347826087%
    3
Shuttledirect.com reviews on Feefo
Shuttledirect.com reviews on eKomi
Shuttledirect.com reviews on Google
Mr T from Switzerland
(12/03/2015)
Shuttle Direct booking service

Very easy to book

Transport company service

It was the first time we used shuttledirect service and did not know what to expect. We were very positively surprised. Our driver was waiting at the exit, the minibus was just parked a few steps away. Our driver, a lady was very nice. Really can recommend your service. Thank you!

Ms M from United Kingdom
(19/01/2015)
Shuttle Direct booking service

Relatively easy - also easy to retrieve voucher

Transport company service

The driver was excellent. The instructions he was given were incorrect though so perhaps attention should be paid to that

Mr C from Switzerland
(08/09/2014)
Shuttle Direct booking service

Super! Would definitely use again.

Transport company service

Super! Would definitely use again.

Mr M from Saudi Arabia
(26/08/2014)
Shuttle Direct booking service

none

Transport company service

driver was polite and helpful and cooperation

Ms I from France
(21/06/2014)
Shuttle Direct booking service

Excellent

Transport company service

Excellent

Mr S from United States
(05/06/2014)
Shuttle Direct booking service

I had an agent book the car.

Transport company service

Driver was waiting for me when I landed. Beautiful S class Mercedes to take me to my destination in Lugano. Would definitely recommend this service to others.

Sig. G from Italy
(28/04/2014)
Shuttle Direct booking service

Valutazione servizio : precisi e in caso di variazione disponibilissimi
Prodotto : Preciso

Transport company service

Valutazione servizio : precisi e in caso di variazione disponibilissimi
Prodotto : Preciso

Mr M from United Kingdom
(28/11/2013)
Shuttle Direct booking service

The return journey had us heading for Linate (the only destination option) despite having received in writing confirmation that agreed destination was int he centre of Milan.

Transport company service

Driver unaware of destination on return journey

Ms J from United Kingdom
(06/10/2013)
Shuttle Direct booking service

Clear concise information and pricing

Transport company service

Driver was in arrivals he was polite and directed us to our vehicle. It was good to see him smartly dressed. Transfer was excellent value for money direct to our hotel. Very good service in texting the evening before to confirm pick up time

Sig.r M from Switzerland
(05/08/2013)
Shuttle Direct booking service

Valutazione servizio : Organizzato bene, puntuale e preciso.
Prodotto : Autista simpatico che ha guidato bene.

Transport company service

Valutazione servizio : Organizzato bene, puntuale e preciso.
Prodotto : Autista simpatico che ha guidato bene.

Mr M from United States
(24/06/2013)
Shuttle Direct booking service

easy no issues

Transport company service

Great they were on-time and flexible!

Mr A from Netherlands
(21/06/2013)
Shuttle Direct booking service

Good

Transport company service

I would suggest to supply some water during the trip.

Mr M from Saudi Arabia
(31/07/2017)
Shuttle Direct booking service

it's not very much for that distance

Transport company service

it's not very much for that distance

Mr A from Malta
(23/11/2015)
Shuttle Direct booking service

Very good and easy to book.

Transport company service

I have been informed the service was good.

Ms P from Belgium
(19/10/2015)
Shuttle Direct booking service


Transport company service

but the car was quite old

Mr V from Romania
(29/06/2014)
Shuttle Direct booking service

It was a very pleasant transfer, with a very clean car. The driver was very polite and willing to help. I will use your service when i will need.

Transport company service

It was a very pleasant transfer, with a very clean car. The driver was very polite and willing to help. I will use your service when i will need.

Herr K from Sweden
(13/11/2013)
Shuttle Direct booking service

Servicebedömning : ok
Produkt : Föraren var lite sen vid hämtningen på Linate. Av de lokala personer jag träffade i italien så sa dom att det var lite väl dyrt, de kände till firmor som tog ca: 25-30% mindre betalt.

Transport company service

Servicebedömning : ok
Produkt : Föraren var lite sen vid hämtningen på Linate. Av de lokala personer jag träffade i italien så sa dom att det var lite väl dyrt, de kände till firmor som tog ca: 25-30% mindre betalt.

Ms S from United Kingdom
(04/06/2013)
Shuttle Direct booking service

My booking was fine.
Wish that you revise the tone when your customer wishes to make enquires or chames. Your response on the website was a little harsh. Please bear in mind that many airport transportation users are not natives.

Transport company service

Good, I had no problem to locate the coach at Bay 20. The driver was cordial. We pulled away from the Airport soon after I board. The drive to Logano was smooth although it was in busy time.
Thank you, I appreciate it all!

Hr R from Switzerland
(15/10/2014)
Shuttle Direct booking service

Habe am Tag vorher per mail an blackhole@viajesalameda.com geschrieben, das mein Flug storniert wurde.
Dennoch erfolgte Abbuchung des Geldes.
frechheit!

Transport company service

Habe am Tag vorher per mail an blackhole@viajesalameda.com geschrieben, das mein Flug storniert wurde.
Dennoch erfolgte Abbuchung des Geldes.
frechheit!

Ms D from Norway
(29/08/2014)
Shuttle Direct booking service

Easy, good.

Transport company service

We reserved babyseat for our baby, but driver was not informed so had to hold our baby ourselves for one hour!!!

Driver was good. Car was good.