Shuttledirect.com Tróia Beoordelingen

Gecontroleerde beoordelingen over transfers van echte gasten die vanuit Tróia reizen. Onafhankelijke beoordelingen van gecontroleerde klanten. Lees en vergelijk de gecontroleerde meningen en beoordelingen van klanten gebaseerd op echte klanten van transfers van en naar luchthavens.

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M. A from Algeria
(23/08/2016)
Shuttle Direct booking service

parfait

Transport company service

Qualité de service parfaite

Ms M from United Kingdom
(07/08/2016)
Shuttle Direct booking service

Very customer care focused. Excellent comfortable vehicles. Would definitely recommend.

Transport company service

Very customer care focused. Excellent comfortable vehicles. Would definitely recommend.

Mr P from United Kingdom
(23/08/2015)
Shuttle Direct booking service

Easy to use

Transport company service

Very good, great drivers and very friendly

Ms S from United Kingdom
(02/08/2015)
Shuttle Direct booking service

took us 3/4 times to fill in information,before it would be excepted.
had to phone help line .

Transport company service

excellent service.however driver decided to take the Ferry crossing which was an 1 hour wait due to the amount of cars waiting.would have been quicker to drive to resort.
driver very polite and drove very well.excellent.

return journey ;excellent ..driver very good .quick pick up. Thank you ...

Fr. S from Germany
(17/08/2015)
Shuttle Direct booking service

Service-Bewertung : Telefonisch erreichbar, Gutschrift online
Produkt : Von Lissabon nach Troja sehr gut! Von Troja nach Lissabon schlecht!
Fahrer wartete anscheinend am falschen Hotel, obwohl am Tag zuvor meine portugiesischen Freunde telefonisch nochmal alles gesagt hatten!! Kam 15 Minuten zuspät, musste meine Freundin um 3 Uhr wecken, damit sie dort anruft!!!

Transport company service

Service-Bewertung : Telefonisch erreichbar, Gutschrift online
Produkt : Von Lissabon nach Troja sehr gut! Von Troja nach Lissabon schlecht!
Fahrer wartete anscheinend am falschen Hotel, obwohl am Tag zuvor meine portugiesischen Freunde telefonisch nochmal alles gesagt hatten!! Kam 15 Minuten zuspät, musste meine Freundin um 3 Uhr wecken, damit sie dort anruft!!!

Ms A from Norway
(27/07/2015)
Shuttle Direct booking service

The website was easy to use, we had no problems making our booking.

Transport company service

Our driver on the way from the airport to the resort was knowledgeable and told us a lot about the area. He also gave us extra service by buying us bottles of water while we waited for the ferry. He was on time, polite and friendly.

Our experience on the way back was a completely different one, and for this reason the entire transfer is rated as poor. It was not our driver's fault, he apologized profusely, but because the ferry was delayed he arrived a half hour late, and because the amount of ferries that day was limited we had to drive around the peninsula which took a lot more time. Luckily Shuttle Direct had made us calculate with any delays, which we were in retrospect grateful for. What we did not like, however, was that we did not receive a call informing us that he would be late (we assumed he would either call us or the hotel), so we were left thinking he did not arrive at all, and when we tried to dial the emergency number we had to call twice before anyone picked up. Most importantly the driver had not received information that we needed a baby seat for our 13 month old son (which we of course gave information about when we made the booking). So our son had to sit on my lap driving 120 kilometres per hour on the motorway. This felt very unsafe. Please provide better information for your drivers in the future, so they have all the necessary equipment in the car and also can call upon any delays.