Critiques Shuttledirect.com Florence

Critiques de transferts vérifiées de vrais clients voyageant depuis Florence. Critiques indépendantes de clients vérifiés. Lisez et comparez les opinions de vrais clients et les notes basées sur de vrais clients de transfert d'aéroport.

Réservez maintenant votre transfert depuis/vers Florence
4.4/5
  • 5
    64.634146341463%
    53
  • 4
    24.390243902439%
    20
  • 3
    3.6585365853659%
    3
  • 2
    0%
    0
  • 1
    7.3170731707317%
    6
4.5/5
  • 5
    74.324324324324%
    55
  • 4
    17.567567567568%
    13
  • 3
    1.3513513513514%
    1
  • 2
    0%
    0
  • 1
    6.7567567567568%
    5
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Ms W from United Kingdom
(13/06/2015)
Service de réservation Shuttle Direct

Easy site to use.

Service de compagnie de transport

Excellent service once again! On time and courteous drivers using high quality vehicles. Takes the stress out of getting to and from the airport. I will definitely be using them again.

Hr A from Germany
(10/06/2015)
Service de réservation Shuttle Direct

Pünktlicher Transfer mit sehr gutem Service und sehr gepflegtem Fahrzeug.
Kurzfristige Änderung der Pick-up Zeit wurde möglich gemacht.

Service de compagnie de transport

Pünktlicher Transfer mit sehr gutem Service und sehr gepflegtem Fahrzeug.
Kurzfristige Änderung der Pick-up Zeit wurde möglich gemacht.

Fr. A from Belgium
(08/06/2015)
Service de réservation Shuttle Direct

Service-Bewertung : Reibungsloser Verlauf
Produkt : Reibungsloser Verlauf

Service de compagnie de transport

Service-Bewertung : Reibungsloser Verlauf
Produkt : Reibungsloser Verlauf

Mr M from United States
(06/06/2015)
Service de réservation Shuttle Direct

Very simple website.

Service de compagnie de transport

Picked up at the airport and dropped off at the front door of the hotel. Like a rock star.

Mr D from United Kingdom
(21/05/2015)
Service de réservation Shuttle Direct

very easy to use website and book - and prices reasonable

Service de compagnie de transport

Booked a taxi - got an executive Mercedes Benz - brilliant

Ms Y from Sweden
(19/05/2015)
Service de réservation Shuttle Direct

A bit too much info to find what I was looking for

Service de compagnie de transport

Friendly and on time!

Ms J from United Kingdom
(12/05/2015)
Service de réservation Shuttle Direct

Booking system poor. I entered correct hotel address but it defaulted to address of a hotel with a similar name whilst processing the credit card payment. Had to keep phoning to correct. No-one in the office on Sundays but voicemail message keeps asking you to hold on "an operator will be with you shortly". Doesn't say the office is closed so held on for 20 minutes. Finally got through on Monday to someone who changed the address on the way out, but didn't change it to the correct address for collection on way back. I only spotted this 10 mins before the taxi was due and realised I could miss my flight. Fortunately he turned up at the correct hotel. When I tried to change the address under MY Booking on website, it asked for my credit card details as if it was going to charge me for correcting an address that was an error on the part of the website not me. I will never use shuttledirect again.

Service de compagnie de transport

This rating is for the Italian transfer company who managed to collect us from the correct hotel on the way back to the airport even though the voucher had the wrong address. It is NOT the rating for shuttle direct who were absolutely abysmal.

Fru G from Sweden
(06/05/2015)
Service de réservation Shuttle Direct

Helt suverän tjänst som fungerade perfekt.

Service de compagnie de transport

Helt suverän tjänst som fungerade perfekt.

Mr I from United Kingdom
(15/04/2015)
Service de réservation Shuttle Direct

The website is very easy to use.

Service de compagnie de transport

Our overall experience with the airport transfer was outstanding. We cannot recommend this service enough. Even though our flight in was delayed for about 5 hours, one simple phone call meant our driver rearranged and was waiting as promised. Spot on, thank you.

Ms T from United States
(06/04/2015)
Service de réservation Shuttle Direct

Very easy to view and make reservation. Received instant confirmation.

Service de compagnie de transport

The driver Leonardo was at the arrival gate when we arrived. He was very professional and courteous. We are very satisfied with your service so we made another reservation from Bucharest Airport to our hotel Radisson Blue. I will recommend your service to our family and friends in the future.

Ms L from Australia
(30/03/2015)
Service de réservation Shuttle Direct

Easy to use

Service de compagnie de transport

Our driver was amazing. Our flight was late but he was there waiting for us when we eventually arrived. There was a big public event in front of our hotel in Florence and the roads were blocked off. Our driver managed to get us through to our hotel quickly and safety. I would highly recommend this service to my family and friends

Ms A from United Kingdom
(13/03/2015)
Service de réservation Shuttle Direct

The web site was very easy to use.

Service de compagnie de transport

This service was brilliant, went far beyond expectations, Our plane was delayed by two hours due to weather conditions in Florence, we were diverted to Pisa airport, then transprted by bus to Florence airport. Some of our baggage was lost at Pisa and had to be reported at Florence which added to our delay time. The total delay was now three hours we did not expect the transfer driver to be there. To our delight he was, and he asked and offered help to report the loss, waited till we had done so. He spoke excellent english and described the city to us and explained it would take about two days for lost case to turn up, which was correct. He is a terrific ambassador for your company, wonderful quality of service. We would use your company again and would reccomend you to anyone. The driver who returned us to the airport after our holiday was just as friendly and informative. You have the business model correct and functioning efficiently.

Ms J from United Kingdom
(02/03/2015)
Service de réservation Shuttle Direct

Easy to use website and vouchers were emailed straight away.

Service de compagnie de transport

Our driver was waiting at departures and greeted us with friendly handshake and smile. He spoke excellent English and gave us interesting information on all the structures as we passed them.
We had an early departure and again the driver spoke excellent english and gave us directions once at the airport to get to check-in.
I would definitely use again.

Ms T from Chile
(25/02/2015)
Service de réservation Shuttle Direct

I found the service excellent, would definitely recommend it for anyone

Service de compagnie de transport

Driver super nice and helpful, excellent service.

Sr M from Spain
(23/02/2015)
Service de réservation Shuttle Direct

Puntuación del servicio : Hasta la fecha después de haber utilizado el servicio varias veces mi opinión es favorable
Producto : Excelente en cuanto a puntualidad,servicio y trato del conductor con los pasajeros, en especial quisiéramos destacar y, valorar con la máxima puntuación a la persona (conductor) que nos llevo desde Firenze al Aeropuerto el sábado día 21 a las 11,3o horas, por la amabilidad, comportamiento y simpatía. Estos servicios son los que verdaderamente hacen que se contraten a la misma compañía . Gracias y hasta pronto

Service de compagnie de transport

Puntuación del servicio : Hasta la fecha después de haber utilizado el servicio varias veces mi opinión es favorable
Producto : Excelente en cuanto a puntualidad,servicio y trato del conductor con los pasajeros, en especial quisiéramos destacar y, valorar con la máxima puntuación a la persona (conductor) que nos llevo desde Firenze al Aeropuerto el sábado día 21 a las 11,3o horas, por la amabilidad, comportamiento y simpatía. Estos servicios son los que verdaderamente hacen que se contraten a la misma compañía . Gracias y hasta pronto

Sr E from Spain
(03/02/2015)
Service de réservation Shuttle Direct

Puntuación del servicio : Reserva sencilla y a buen precio
Producto : Perfecto y sin problemas, con el chofer esperando aunque el vuelo se adelantó

Service de compagnie de transport

Puntuación del servicio : Reserva sencilla y a buen precio
Producto : Perfecto y sin problemas, con el chofer esperando aunque el vuelo se adelantó

Sr F from Spain
(11/11/2014)
Service de réservation Shuttle Direct

Puntuación del servicio : Fácil de utilizar pero no compatible con todos los navegadores.
Producto : Fantástico. Un servicio profesional, puntual y cómodo. Sinceramente muy recomendable.

Service de compagnie de transport

Puntuación del servicio : Fácil de utilizar pero no compatible con todos los navegadores.
Producto : Fantástico. Un servicio profesional, puntual y cómodo. Sinceramente muy recomendable.

Mr V from United States
(17/10/2014)
Service de réservation Shuttle Direct

The web site was very easy to use!

Service de compagnie de transport

The driver was timely, driving a clean, safe cae, and dressed with a suit and tie. He made a last minute adjustment in the pickup time which was very much appreciated!

Mr P from United Kingdom
(14/10/2014)
Service de réservation Shuttle Direct

Easy to book.

Service de compagnie de transport

Excellent. No waiting either end. Driver was there on time for both journeys

Ms J from United Kingdom
(12/10/2014)
Service de réservation Shuttle Direct

Simple & easy to book

Service de compagnie de transport

Pick up immediately & dropped off outside our accommodation! Driver also helpful with our luggage . All the same on the return journey would book again