Critiques Shuttledirect.com Cologne

Critiques de transferts vérifiées de vrais clients voyageant depuis Cologne. Critiques indépendantes de clients vérifiés. Lisez et comparez les opinions de vrais clients et les notes basées sur de vrais clients de transfert d'aéroport.

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Mr D from United Kingdom
(14/09/2015)
Service de réservation Shuttle Direct

Clear and simple

Service de compagnie de transport

Punctual and efficient

Mr J from United Kingdom
(12/08/2015)
Service de réservation Shuttle Direct

Good easy site to get around and signing back in for more information was simple.

Service de compagnie de transport

Couldn't have asked for a better transfer although the first pick up from Dusseldorf was a bit far to walk to the minibus for one of our party as he is 84 and has problems walking a distance.
Joseph, our driver was the perfect host on both journeys to and from our hotel in Cologne.

Sra E from Spain
(04/06/2015)
Service de réservation Shuttle Direct

Puntuación del servicio : Fácil de encontrar online. Formulario súper sencillo. Sin problemas ni sobrecosto por contratar el servicio a última hora (1 día antes del traslado).
Producto : El servicio prestado fue excelente!! Incluso con el retraso de 1 hora q tuvo mi vuelo, estaba el conductor esperandome con un mi nombre en un cartel. El traslado sin contratiempos. Excelente servicio. ( Inicialmente había contratado un servicio compartido pero por razones de la empresa se convirtió en privado sin ningún costo adicional para mi...me lo explicaron correctamente en un mail ).

Service de compagnie de transport

Puntuación del servicio : Fácil de encontrar online. Formulario súper sencillo. Sin problemas ni sobrecosto por contratar el servicio a última hora (1 día antes del traslado).
Producto : El servicio prestado fue excelente!! Incluso con el retraso de 1 hora q tuvo mi vuelo, estaba el conductor esperandome con un mi nombre en un cartel. El traslado sin contratiempos. Excelente servicio. ( Inicialmente había contratado un servicio compartido pero por razones de la empresa se convirtió en privado sin ningún costo adicional para mi...me lo explicaron correctamente en un mail ).

Mr J from United Kingdom
(23/05/2015)
Service de réservation Shuttle Direct

On arrival I received a telephone call and driver of the transport was there in 5 minutes and helped me with carrying my luggage.

Service de compagnie de transport

I had booked returned transport and it was all booked according to my departure time, The driver of car came in hotel, and again helped me with my luggage and dropped me at airport in good time. I will use this company again.

Mr C from United Kingdom
(23/03/2015)
Service de réservation Shuttle Direct

Very easy to use

Service de compagnie de transport

Brilliant prompt service would use again

Ms Y from United Kingdom
(17/02/2015)
Service de réservation Shuttle Direct

It was clear and good communication on the phone

Service de compagnie de transport

Polite, kept me informed of traffic issues during carnival, good service.

Mr A from Sweden
(27/01/2015)
Service de réservation Shuttle Direct

Complicated with printing etc. But over all ok

Service de compagnie de transport

Unclear where to find the driver but when I found him perfect

Mr M from United Kingdom
(07/12/2019)
Service de réservation Shuttle Direct

Easy to book. Driver waiting on our arrival at airport. Excellant vehilce. driver friendly.

Service de compagnie de transport

Easy to deal with. Driver available on arrival at airport. Vehicle in excellant condition

Srta V from Spain
(01/12/2019)
Service de réservation Shuttle Direct

Fácil y cómodo de contratar

Service de compagnie de transport

Llegaron con mas de una hora de retraso. No era posible comunicarnos con ellos pq los teléfonos de contacto no “existían”. Finalmente un empleado muy amable del aeropuerto llamo desde su teléfono y consiguió decirnos q en 15min nos recogerían. A su llegada el chofer se disculpo diciendo q había habido un problema informático.
El vehículo muy bien y el chofer amable.

Mrs M from United Kingdom
(18/07/2018)
Service de réservation Shuttle Direct

After eventually finding the driver He was lovely and helpful. Can't fault him. He told us about the collection time for our leaving date and I had his phone number if I had any queries or problems

Service de compagnie de transport

After eventually finding the driver He was lovely and helpful. Can't fault him. He told us about the collection time for our leaving date and I had his phone number if I had any queries or problems

Mr M from Norway
(31/05/2018)
Service de réservation Shuttle Direct

The driver was a little bit late, otherwise perfect

Service de compagnie de transport

The driver was a little bit late, otherwise perfect

Mr M from United Kingdom
(02/10/2017)
Service de réservation Shuttle Direct

Very reliable, nice car but expensive!

Service de compagnie de transport

Very reliable, nice car but expensive!

Mr M from United Kingdom
(22/08/2016)
Service de réservation Shuttle Direct

Easy to book, good directions to print out.

Service de compagnie de transport

Easy to book, good directions to print out.

Mr S from Thailand
(21/10/2015)
Service de réservation Shuttle Direct

Ease to use

Service de compagnie de transport

Professional driver

Mr M from United States
(20/12/2019)
Service de réservation Shuttle Direct

Only issue was the car. I paid (Euro 335) for a ‘Business’ car, described as a Mercedes, Audi A6, or similar. The car I got was a VW. Definitely an ‘Economy’ car (Euro 277).

Service de compagnie de transport

Sent Economy car.

Ms A from Netherlands
(26/01/2015)
Service de réservation Shuttle Direct

Booking was easy.

Service de compagnie de transport

Shuttle was late by 30minutes and didn't let me know.

Hr. H from Germany
(18/11/2019)
Service de réservation Shuttle Direct

Der gebuchte und bereits bezahlte Transport wurde einfach abgesagt, während wir im Flieger saßen, ohne irgendeinen Ersatz anzubieten. Nie wieder.

Service de compagnie de transport

Sehr schlechter Service

Hr. L from Germany
(21/08/2019)
Service de réservation Shuttle Direct

Wie haben 30 Minuten am verabredeten Eingang gewartet und keine kam. Nach meinem Anruf wurde unser Transport vom Anbieter gecancelt. Nie wieder!

Service de compagnie de transport

Wie haben 30 Minuten am verabredeten Eingang gewartet und keine kam. Nach meinem Anruf wurde unser Transport vom Anbieter gecancelt. Nie wieder!

Ms M from United Kingdom
(18/09/2017)
Service de réservation Shuttle Direct

Terrible service! Taxi didn't even turn up at the airport and have been unable to get in touch with the company to make a complaint since.

Service de compagnie de transport

Terrible service! Taxi didn't even turn up at the airport and have been unable to get in touch with the company to make a complaint since.

Ms B from United Kingdom
(12/12/2014)
Service de réservation Shuttle Direct

Easy to book

Service de compagnie de transport

The transfer didn't show up after complaining I only received half of a refund.