Shuttledirect.com Mandelieu-La Napoule Reviews

Verified transfer reviews from real guests travelling from Mandelieu-La Napoule. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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4.6/5
  • 5
    68.75%
    11
  • 4
    25%
    4
  • 3
    6.25%
    1
  • 2
    0%
    0
  • 1
    0%
    0
4.3/5
  • 5
    75%
    12
  • 4
    0%
    0
  • 3
    12.5%
    2
  • 2
    0%
    0
  • 1
    12.5%
    2
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Ms A from United Kingdom
(12/04/2015)
Shuttle Direct booking service

The booking procedure was very straightforward and it all went really well.

Transport company service

Very good, we were really pleased with both the booking procedure, the greeting and ride.

Mr L from Denmark
(21/09/2014)
Shuttle Direct booking service

the system tell us with resevation that there were less than 24 hour, but there was't, first after that we changed time on arrival to + 0,45 hour we could do the resevation

Transport company service

the system tell us with resevation that there were less than 24 hour, but there was't, first after that we changed time on arrival to + 0,45 hour we could do the resevation

Ms c from United Kingdom
(21/07/2014)
Shuttle Direct booking service

Always easy to use.

Transport company service

Always prompt and efficient.

Fru B from Sweden
(05/07/2014)
Shuttle Direct booking service

Servicebedömning : Fungerade smidigt och bra vid beställning.
Produkt : Inget att klaga på. Trevlig chafför som också förstod o talade engelska ( mycket ovanligt i Frankrike)

Transport company service

Servicebedömning : Fungerade smidigt och bra vid beställning.
Produkt : Inget att klaga på. Trevlig chafför som också förstod o talade engelska ( mycket ovanligt i Frankrike)

Ms J from United Kingdom
(11/06/2014)
Shuttle Direct booking service

The website and also the admin back up is exceptional when I have had to change anything - top notch!

Transport company service

Drivers always prompt and courteous and I recommend you all the time.

Ms c from United Kingdom
(23/04/2014)
Shuttle Direct booking service

Very easy to use

Transport company service

I have used you many times, the drivers are very polite and always there waiting for you. I will use and recommend you again.

Ms M from United Kingdom
(31/08/2013)
Shuttle Direct booking service

Very reliable, friendly service.

Transport company service

Very reliable, friendly service.

Herr J from Sweden
(29/07/2013)
Shuttle Direct booking service

Servicebedömning : Funkade alldeles utmärkt!
Produkt : Funkade alldeles utmärkt!

Transport company service

Servicebedömning : Funkade alldeles utmärkt!
Produkt : Funkade alldeles utmärkt!

Mr T from Norway
(22/07/2013)
Shuttle Direct booking service

The website was easy to use

Transport company service

The driver was waiting for us when we arrived in Nice, and the same when we was going back. Great service.

Ms J from United Kingdom
(05/06/2013)
Shuttle Direct booking service

Website very easy and straighforward to use.

Transport company service

Excellent even though plane was delayed driver was waiting. Return pick up exactly on time. Very impressed with service

Ms A from United Kingdom
(02/06/2013)
Shuttle Direct booking service

very straightforward.

Transport company service

very polite driver, waiting for us for our delayed flight.

Mr s from United Kingdom
(30/04/2013)
Shuttle Direct booking service

professiona. punctual, everyting i nneeded

Transport company service

professiona. punctual, everyting i nneeded

Frök B from Sweden
(22/06/2019)
Shuttle Direct booking service

Bra. Smidig att boka.

Transport company service

Svårt att hitta chauffören. Letade i 20 min. Skulle vara bra om de stod på samma ställa varje gång och de visar upp namnet bättre.

Fru B from Sweden
(08/07/2015)
Shuttle Direct booking service

Servicebedömning : Lätt att boka på hemsidan
Produkt : Fick vänta över en halv timma innan de kom till flygplatsen. ( samma försening 2014) Lite tråkigt då jag gick runt och letade efter chaffören. Båda förarane var trevliga samt bra service.

Transport company service

Servicebedömning : Lätt att boka på hemsidan
Produkt : Fick vänta över en halv timma innan de kom till flygplatsen. ( samma försening 2014) Lite tråkigt då jag gick runt och letade efter chaffören. Båda förarane var trevliga samt bra service.

Ms E from United Kingdom
(30/07/2014)
Shuttle Direct booking service

Was easy to navigate the website

Transport company service

Couldn't find the villa therefore took an hour and a half to get dropped off from airport. Then the driver to take me to airport was late as he couldn't find the villa .

Mr b from Ireland
(10/08/2015)
Shuttle Direct booking service

Easy to book

Transport company service

Absolute terrible. Unable to find address provided despite having sat nav. Extremely rude and obnoxious driver on return leg. Failed to provide child seats which were booked in advance

Mr R from United States
(23/06/2015)
Shuttle Direct booking service

ok

Transport company service

The Driver did not show up. I called and they said it would 20 minutes. My flight was on time and they were not there. I took a taxi instead.

Mr D from United Kingdom
(01/10/2013)
Shuttle Direct booking service

The only problem is that it doesn't let you actually select the time you want collecting, you just put your flight times in and it gives you the time. Not great if you do not want to be at the airport 2.5 hours early.

Transport company service

The driver was driving very fast and weaving in and out of traffic. He was talking on the phone (not on hands free), tailgating, texting and writing out a piece of paper for us to sign. He kept changing lanes without even noticing because he was distracted. His driving was extremely dangerous.

Mr E from Ireland
(28/05/2013)
Shuttle Direct booking service

The website only allows you to put in the time of a flight departure when booking a transfer to the airport and doesn't either tell you the time to expect collection or allow you to set your own pick up time which is very annoying.

Transport company service

Upon ringing to ask what time our collection would be, we were ready and waiting only to find that after 20 minutes nobody had arrived. We called and were told someone would call us back. They did about 15 minutes later to tell us that the driver wouldn't be with us for a further 30 minutes at a minimum. This left us incredibly worried about missing our flight. Our driver turned up about an hour and 15 minutes after the time we were supposed to be collected. In fairness to him he told us that his company hadn't been booked for the journey and he had been called at the last minute. He showed us his journey plan for the day as proof. He drove incredibly fast to get us to the airport and we were very grateful as we didn't miss our flight. If it hadn't been for his speed and kindness to get us there we wouldn't have. Therefore, I would rate the whole experience as incredibly frustrating and expensive. We have previously used this site for the same journey and had no issues but I would be too concerned that we would be forgotten about to use it again in the future. I also would have expected basic customer care and a follow up call and apology from the agent we spoke to on the day to see if we had made our flight but we never received one.