Verified transfer reviews from real guests travelling from Frankfurt am Main. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.
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Hr. M from GermanyIt was very comfortable! The driver is cool.
It was very comfortable! The driver is cool.
Mrs M from Saudi ArabiaDriver was on time.car was clean. I would recommend you,but please look into making your prices less.
Driver was on time.car was clean. I would recommend you,but please look into making your prices less.
Mr M from BrazilAtendimento cordial, assim como veículo em ótimas condições.
Atendimento cordial, assim como veículo em ótimas condições.
Mr A from GreeceVery good website
Very good driver and very nice car.And the staff in the office are perfect
Sr. J from UruguayMuy buen servicio. Estaba presente a la salida nuestra del aeropuerto con un cartel con nuestro nombre.
Muy correcto el chofer y el traslado fue correcto, todo muy bien.
Volvi a contratar el servicio para el retorno.
Todo muy bien !
Excelente, puntual , correcto y amable.
Mr P from United KingdomService was good apart from not explaining exactly where the pick up point was. Other than that very smooth
It was fine and straightforward
Sr P from EcuadorNo fue tan fácil encontrar el sitio por google, pero no era complicado de usar.
Puntuales y serios.
Sig. g from Italyprenotazione su web facile e chiara
l'autista si è fatto aspettare, per quello che è stato pagato non doveva accadere
Herr N from SwedenServicebedömning : Bra
Produkt : Bra
Servicebedömning : Bra
Produkt : Bra
Ms J from United StatesThe website was easy to use once I realized that I had to select the city of Frankfurt from the drop down menu before I could enter my hotel address.
The driver was very helpful and suggested restaurants in the area. The only thing that was odd was that we were transported in a black unmarked van. However the driver did wear a shuttle direct t shirt which was professional.
Ms M from AustraliaThe car was immaculate and the driver was courteous but there was some mix up with the “meeting point” - neither the driver nor us had enough information. We were waiting at the meeting point in Frankfurt airport and our driver was waiting somewhere else. All worked out okay in the end.
The car was immaculate and the driver was courteous but there was some mix up with the “meeting point” - neither the driver nor us had enough information. We were waiting at the meeting point in Frankfurt airport and our driver was waiting somewhere else. All worked out okay in the end.
Mr M from United KingdomDriver never showed up
Driver never showed up
Fr. T from GermanyBuchung wurde wegen Verfügbarkeitsengpässen abgesagt. Sehr ärgerlich. Besseres Buchungsmanagement notwendig.
Kauf war in Ordnung, Website ok
Mr M from BrazilImpossível avaliar pois devido à atraso na imigração (haviam filas que demoraram mais de 1 hora), quando saímos na área de desembarque não encontramos o motorista. Foi tentado contato com telefone da empresa indicado no voucher, a qual informou que o motorista esperou 1 hora, e foi embora, e que no horário em que fizemos o contato telefônico ( por volta das 19h) a empresa não tinha mais motorista disponível. Houve falhas, sim, de ambas as partes, apesar que nós não tivemos responsabilidade no atraso do atendimento na imigração. Como não foi prestado o serviço, tampouco dado atendimento esperado quando solicitamos através do contato telefônico, com a simples resposta de que não tinham motorista disponivel, não tenho como avaliar o serviço, por isso a nota mínima.
Impossível avaliar pois devido à atraso na imigração (haviam filas que demoraram mais de 1 hora), quando saímos na área de desembarque não encontramos o motorista. Foi tentado contato com telefone da empresa indicado no voucher, a qual informou que o motorista esperou 1 hora, e foi embora, e que no horário em que fizemos o contato telefônico ( por volta das 19h) a empresa não tinha mais motorista disponível. Houve falhas, sim, de ambas as partes, apesar que nós não tivemos responsabilidade no atraso do atendimento na imigração. Como não foi prestado o serviço, tampouco dado atendimento esperado quando solicitamos através do contato telefônico, com a simples resposta de que não tinham motorista disponivel, não tenho como avaliar o serviço, por isso a nota mínima.
Ms R from United StatesThe whole process was confusing and unclear. All I received was a voucher for a third party company with no details about arranging a pickup time.
I tried to find this company on the Internet to email them to request a pickup time. I received an email from the website saying they had no knowledge if my reservation. At a dead end, I took a taxi to the airport.
Once I'm back in the US I have a voicemail from my hotel saying my shuttle was there!! With no communication from the shuttle company to me directly!
Terrible.
There is no clear way to arrange a pickup time. This is the most important issue, the whole reason you schedule a shuttle-to be picked up.
Sra l from ArgentinaEl servicio lo anule pues no hice el trayecto , con más de un mes de anticipación. Y no me devolvieron lo que pague, me descontaron dinero 20 por ciento , me parece un abuso siendo que avise con tanta anticipación, un servicio no usado free cancelación. Solicito restitución total del importe pagado. Gracias
El servicio lo anule pues no hice el trayecto , con más de un mes de anticipación. Y no me devolvieron lo que pague, me descontaron dinero 20 por ciento , me parece un abuso siendo que avise con tanta anticipación, un servicio no usado free cancelación. Solicito restitución total del importe pagado. Gracias
