Shuttledirect.com Rome City Centre Reviews

Verified transfer reviews from real guests travelling from Rome City Centre. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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Ms M from Australia
(27/06/2019)
Shuttle Direct booking service

Very good service The driver was pleasant and helpful and the car was spotless with lovely music!

Transport company service

Very good service The driver was pleasant and helpful and the car was spotless with lovely music!

Mr M from Bulgaria
(18/06/2019)
Shuttle Direct booking service

Logistics was outstanding. Service was simply excellent.

Transport company service

Logistics was outstanding. Service was simply excellent.

Frök B from Sweden
(12/06/2019)
Shuttle Direct booking service

Trevliga chaufförer, bekväma bilar. Inga problem vid upphämtningarna.

Transport company service

Lätt att boka. Funkar perfekt.

Mr M from United States
(09/06/2019)
Shuttle Direct booking service

Driver was on-time and provided a great ride to airport.

Transport company service

Driver was on-time and provided a great ride to airport.

Mr M from United States
(27/05/2019)
Shuttle Direct booking service

Arrived early, driver was very helpful, trip to the airport was fast.

Transport company service

Arrived early, driver was very helpful, trip to the airport was fast.

Mr M from United Kingdom
(19/05/2019)
Shuttle Direct booking service

We had a wonderful ride from the airport to the hotel. Vincenzo our driver was amazing, very friendly, gave us some restaurant recommendations and helped us get out bearings in terms of the different main attractions which was super helpful. Highly recommend the service and Vincenzo - the experience was seamless. Thank you!

Transport company service

We had a wonderful ride from the airport to the hotel. Vincenzo our driver was amazing, very friendly, gave us some restaurant recommendations and helped us get out bearings in terms of the different main attractions which was super helpful. Highly recommend the service and Vincenzo - the experience was seamless. Thank you!

Mr M from United Kingdom
(22/04/2019)
Shuttle Direct booking service

I booked again, this time from hotel to airport in Italy and everything was perfect. Driver turned up a bit earlier and patiently waited for us. Very friendly and professional, even gave us some tips for future trips to Italy. Also very nice clean car. I will definitely use them again

Transport company service

I booked again, this time from hotel to airport in Italy and everything was perfect. Driver turned up a bit earlier and patiently waited for us. Very friendly and professional, even gave us some tips for future trips to Italy. Also very nice clean car. I will definitely use them again

Mr M from United Kingdom
(18/04/2019)
Shuttle Direct booking service

Very good value for money

Transport company service

Very good value for money

Mrs M from United Kingdom
(03/02/2020)
Shuttle Direct booking service

Great service, just need a bit more communication when you arrive at the airport. We used this service on our return from the hotel to the airport, with no problems at all. It's a great way to get to/from your accommodation.

Transport company service

Great service, just need a bit more communication when you arrive at the airport. We used this service on our return from the hotel to the airport, with no problems at all. It's a great way to get to/from your accommodation.

Mevr E from Netherlands
(22/01/2020)
Shuttle Direct booking service

ja, zal het iedereen aanbevelen

Transport company service

Service was goed, vriendelijke chauffeur

Sra. A from Argentina
(20/01/2020)
Shuttle Direct booking service

Se ajusto a lo comprometido. Espera dentro del rango informado. Chófer atento a dejar a sus pasajeros en la dirección exacta

Transport company service

Lo dicho anteriormente, buena experiencia

Sr. A from Spain
(15/01/2020)
Shuttle Direct booking service

Amabilidad.... Rapidez

Transport company service

Eficacia. Y buen trato. Amabilidad

Mr. c from Netherlands
(30/11/2019)
Shuttle Direct booking service

Taxi chauffeur stond op ons te wachten in aankomsthal met naambord en bracht ons snel naar hotel. Hij zette ons af bij hotel. Gewoon goed.

Transport company service

Betrouwbaar. Niet heel goedkoop. Maar al in meerdere steden deze shuttledirefct transfer gebruikt. En altijd goede service. Direct bij aankomst taxichauffeur bij de uitgang na de douane.snelle transfers naar hotel.

Mr T from United Kingdom
(19/11/2019)
Shuttle Direct booking service

Easy to book and all info provided on what to do when you get to Rome.

Transport company service

Didn't have to wait long for our shuttle. Driver was very pleasant and dropped us off outside our hotel.

Hr. E from Denmark
(10/11/2019)
Shuttle Direct booking service

Hurtig og nem bestilling via nettet.
Hurtigt frem mellem hotel og lufthavn

Transport company service

Hurtig og direkte transport hotel-lufthavn

Ms k from United States
(22/10/2019)
Shuttle Direct booking service

Shuttle Direct was easy to book and communicate with. The four stars is because I booked a shuttle from my airbnb to an airport in Rome less than 48 hours before departure so it was left to me to call the company in Rome to find out what time they would be picking me up. I called their normal business hours number and all I got was an automated message saying something along the lines of "this person is not answering," or something like that. I tried their emergency line and got the same message. I waited a few hours and tried both numbers again, but still no answer. Finally, and less than 24 hours before my departure, I emailed Shuttle Direct to let them know that the company wasn't answering my calls. They were able to get through to them and respond with a pick up time. Since I was making phone calls internationally I was charged for each attempt. Seeing as how Shuttle Direct deals with international travelers, it would be much appreciated if they could find a way to not make the consumer responsible for obtaining a pick up time.

Transport company service

Got to where I needed to go but not without the stress of being left to call a company that doesn't answer its phone to find out my pick up time

Hr. A from Denmark
(06/10/2019)
Shuttle Direct booking service

Fin service, flotte velholdte biler

Transport company service

Næsten alt var perfekt, dog kørte chaufføren temmeligt aggressivt og vi var ikke trygge, hvilket vi ellers plejer at være med ShutleDirect.
En lidt ærgerlig oplevelse at slutte rejsen til Rom på.

Mr D from United Kingdom
(30/09/2019)
Shuttle Direct booking service

Never used before and if you do not have time pressure either end of your trip would use again. Drop off from airport was delayed due to buses being caught in Friday night Rome traffic so had to wait over an hour for the transfer (landed Rome at 5.00pm)- beyond stated 45mins, but pick up and return to airport worked perfectly

Transport company service

As already stated in previous comments

Ms H from Hungary
(23/09/2019)
Shuttle Direct booking service

It's good, but the driver did'n wait for me, I had to search the company's desk at the airport.

Transport company service

It was good, but not the best.

Sr. H from Argentina
(15/09/2019)
Shuttle Direct booking service

El conductor fue muy amable y colaboró conmigo en el aviso de llegada al hotel.

Transport company service

Muy recomendable, el chofer muy amable