Shuttledirect.com Florence Reviews

Verified transfer reviews from real guests travelling from Florence. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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4.4/5
  • 5
    64.634146341463%
    53
  • 4
    24.390243902439%
    20
  • 3
    3.6585365853659%
    3
  • 2
    0%
    0
  • 1
    7.3170731707317%
    6
4.5/5
  • 5
    74.324324324324%
    55
  • 4
    17.567567567568%
    13
  • 3
    1.3513513513514%
    1
  • 2
    0%
    0
  • 1
    6.7567567567568%
    5
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Ms L from Australia
(30/03/2015)
Shuttle Direct booking service

Easy to use

Transport company service

Our driver was amazing. Our flight was late but he was there waiting for us when we eventually arrived. There was a big public event in front of our hotel in Florence and the roads were blocked off. Our driver managed to get us through to our hotel quickly and safety. I would highly recommend this service to my family and friends

Ms A from United Kingdom
(13/03/2015)
Shuttle Direct booking service

The web site was very easy to use.

Transport company service

This service was brilliant, went far beyond expectations, Our plane was delayed by two hours due to weather conditions in Florence, we were diverted to Pisa airport, then transprted by bus to Florence airport. Some of our baggage was lost at Pisa and had to be reported at Florence which added to our delay time. The total delay was now three hours we did not expect the transfer driver to be there. To our delight he was, and he asked and offered help to report the loss, waited till we had done so. He spoke excellent english and described the city to us and explained it would take about two days for lost case to turn up, which was correct. He is a terrific ambassador for your company, wonderful quality of service. We would use your company again and would reccomend you to anyone. The driver who returned us to the airport after our holiday was just as friendly and informative. You have the business model correct and functioning efficiently.

Ms J from United Kingdom
(02/03/2015)
Shuttle Direct booking service

Easy to use website and vouchers were emailed straight away.

Transport company service

Our driver was waiting at departures and greeted us with friendly handshake and smile. He spoke excellent English and gave us interesting information on all the structures as we passed them.
We had an early departure and again the driver spoke excellent english and gave us directions once at the airport to get to check-in.
I would definitely use again.

Ms T from Chile
(25/02/2015)
Shuttle Direct booking service

I found the service excellent, would definitely recommend it for anyone

Transport company service

Driver super nice and helpful, excellent service.

Sr M from Spain
(23/02/2015)
Shuttle Direct booking service

Puntuación del servicio : Hasta la fecha después de haber utilizado el servicio varias veces mi opinión es favorable
Producto : Excelente en cuanto a puntualidad,servicio y trato del conductor con los pasajeros, en especial quisiéramos destacar y, valorar con la máxima puntuación a la persona (conductor) que nos llevo desde Firenze al Aeropuerto el sábado día 21 a las 11,3o horas, por la amabilidad, comportamiento y simpatía. Estos servicios son los que verdaderamente hacen que se contraten a la misma compañía . Gracias y hasta pronto

Transport company service

Puntuación del servicio : Hasta la fecha después de haber utilizado el servicio varias veces mi opinión es favorable
Producto : Excelente en cuanto a puntualidad,servicio y trato del conductor con los pasajeros, en especial quisiéramos destacar y, valorar con la máxima puntuación a la persona (conductor) que nos llevo desde Firenze al Aeropuerto el sábado día 21 a las 11,3o horas, por la amabilidad, comportamiento y simpatía. Estos servicios son los que verdaderamente hacen que se contraten a la misma compañía . Gracias y hasta pronto

Sr E from Spain
(03/02/2015)
Shuttle Direct booking service

Puntuación del servicio : Reserva sencilla y a buen precio
Producto : Perfecto y sin problemas, con el chofer esperando aunque el vuelo se adelantó

Transport company service

Puntuación del servicio : Reserva sencilla y a buen precio
Producto : Perfecto y sin problemas, con el chofer esperando aunque el vuelo se adelantó

Sr F from Spain
(11/11/2014)
Shuttle Direct booking service

Puntuación del servicio : Fácil de utilizar pero no compatible con todos los navegadores.
Producto : Fantástico. Un servicio profesional, puntual y cómodo. Sinceramente muy recomendable.

Transport company service

Puntuación del servicio : Fácil de utilizar pero no compatible con todos los navegadores.
Producto : Fantástico. Un servicio profesional, puntual y cómodo. Sinceramente muy recomendable.

Mr V from United States
(17/10/2014)
Shuttle Direct booking service

The web site was very easy to use!

Transport company service

The driver was timely, driving a clean, safe cae, and dressed with a suit and tie. He made a last minute adjustment in the pickup time which was very much appreciated!

Mr P from United Kingdom
(14/10/2014)
Shuttle Direct booking service

Easy to book.

Transport company service

Excellent. No waiting either end. Driver was there on time for both journeys

Ms J from United Kingdom
(12/10/2014)
Shuttle Direct booking service

Simple & easy to book

Transport company service

Pick up immediately & dropped off outside our accommodation! Driver also helpful with our luggage . All the same on the return journey would book again

Ms b from United Kingdom
(08/09/2014)
Shuttle Direct booking service

Drivers were extremely helpful and friendly

Transport company service

Drivers were extremely helpful and friendly

Mr D from United Kingdom
(03/09/2014)
Shuttle Direct booking service

very simple. just enter details and job done

Transport company service

Driver came on time and was very polite. Spoke perfect English and was a very friendly helpful person.

Mr J from United Kingdom
(09/08/2014)
Shuttle Direct booking service

Easy to navigate and easy to book.

Transport company service

Drivers smart, polite, and on time.

Mr G from United States
(11/07/2014)
Shuttle Direct booking service

after booking received an email indicating it was important to print voucher.
we had no access to a printer, concerned, tried to contact you to no avail.

Transport company service

after booking received an email indicating it was important to print voucher.
we had no access to a printer, concerned, tried to contact you to no avail.

Ms J from United Kingdom
(07/07/2014)
Shuttle Direct booking service

Booking on line was Good but email confirmation was odd....I had to request an email confirming the booking and to receive the voucher so that i could print this off.

Transport company service

All went very very smoothly and professional service, would definitely recommend

Ms D from United Kingdom
(04/07/2014)
Shuttle Direct booking service

Generally fine

Transport company service

Excellent! VERY helpful, polite driver and good journey.

Mr V from Bulgaria
(29/06/2014)
Shuttle Direct booking service

Perfect - only our hotel was not present in the drop down menu.

Transport company service

The first driver met us at the airport and the second van came right on time.
The vehicles were comfortable and clean and we really enjoyed the rides.
The drivers were excellent professionals. The first driver on our way from the airport to the hotel replied in details to all our questions and was very helpful, polite and friendly.
On the way back to the airport there was even complimentary wi-fi access on the way back to the airport.
I would definitely recommend their service.

Fr. M from Germany
(10/06/2014)
Shuttle Direct booking service

Service-Bewertung : Alles perfekt! Vielen Dank! Absolut empfehlenswert!
Produkt : Alles perfekt! Vielen Dank! Absolut empfehlenswert!

Transport company service

Service-Bewertung : Alles perfekt! Vielen Dank! Absolut empfehlenswert!
Produkt : Alles perfekt! Vielen Dank! Absolut empfehlenswert!

Mr P from Canada
(31/05/2014)
Shuttle Direct booking service

Was very easy to do and confirmation was received immadiately.

Transport company service

Drivers were very professional and on time. Transfer went very smoothly. Would recommend your service to everyone.

Hr T from Germany
(30/05/2014)
Shuttle Direct booking service

Service-Bewertung : Information/Buchung/Zahlung über das Internet problemlos. Alles zur Zufriedenheit
Produkt : Transfer war schnell, komfortabel, und vor allem genau wie wir uns das gewünscht haben. Der Fahrer sehr zuvorkommend. Service war in Ordnung. Die geringe Wartezeit von 2 Minuten war für uns kein Problem.

Transport company service

Service-Bewertung : Information/Buchung/Zahlung über das Internet problemlos. Alles zur Zufriedenheit
Produkt : Transfer war schnell, komfortabel, und vor allem genau wie wir uns das gewünscht haben. Der Fahrer sehr zuvorkommend. Service war in Ordnung. Die geringe Wartezeit von 2 Minuten war für uns kein Problem.