Shuttledirect.com Jerusalem Reviews

Verified transfer reviews from real guests travelling from Jerusalem. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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3.3/5
  • 5
    42.857142857143%
    12
  • 4
    10.714285714286%
    3
  • 3
    10.714285714286%
    3
  • 2
    7.1428571428571%
    2
  • 1
    28.571428571429%
    8
3.6/5
  • 5
    59.090909090909%
    13
  • 4
    4.5454545454545%
    1
  • 3
    4.5454545454545%
    1
  • 2
    4.5454545454545%
    1
  • 1
    27.272727272727%
    6
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Mr M from United Kingdom
(30/10/2016)
Shuttle Direct booking service

Easy to book online. Paying in advance meant no money hassles at the time of the journey. Driver arrived on time, courteous and friendly. Helped with baggage. Drove well. Clean vehicle.

Transport company service

Easy to book online. Paying in advance meant no money hassles at the time of the journey. Driver arrived on time, courteous and friendly. Helped with baggage. Drove well. Clean vehicle.

Ms M from Germany
(09/10/2016)
Shuttle Direct booking service

Nice Driver, always on Time

Transport company service

Nice Driver, always on Time

Mr M from United Kingdom
(20/09/2016)
Shuttle Direct booking service

Pick ups from both the airport and appartments went smoothly with the bus driver accommodating our delayed flight and arriving early for our return journey

Transport company service

Pick ups from both the airport and appartments went smoothly with the bus driver accommodating our delayed flight and arriving early for our return journey

Dhr. A from Netherlands
(10/09/2016)
Shuttle Direct booking service

Snelle afwikkeling van de bestelling. Goede en snelle respons op gestelde vragen. Zeker aan te bevelen. Gaan als het nodig is, weer met hen " in zee".

Transport company service

Taxi met chauffeur stonden op tijd klaar. Hulpvaardige chauffeur. Vlotte rit naar Jeruzalem.

Mr M from Germany
(29/08/2016)
Shuttle Direct booking service

I can recommend this company by all means. What you could have done better is to identify the name of the operator `Fun Travel` (I think) more clearly as I was looking for Shuttle Direct, and I was told there was no such company at the airport. That confused me for a while until I found the driver holding up a sign with my name of it.

Transport company service

I can recommend this company by all means. What you could have done better is to identify the name of the operator `Fun Travel` (I think) more clearly as I was looking for Shuttle Direct, and I was told there was no such company at the airport. That confused me for a while until I found the driver holding up a sign with my name of it.

Ms M from United States
(17/08/2016)
Shuttle Direct booking service

Our driver was prompt, helpful, and very friendly. The price was much more reasonable than many companies, and the service was excellent. I would recommend this service, and use it again.

Transport company service

Our driver was prompt, helpful, and very friendly. The price was much more reasonable than many companies, and the service was excellent. I would recommend this service, and use it again.

Mr J from United States
(06/07/2016)
Shuttle Direct booking service

Very easy online booking, driver was on time with a clean late model vehicle. Very pleased.

Transport company service

Very easy online booking, driver was on time with a clean late model vehicle. Very pleased.

Sr D from Argentina
(02/02/2016)
Shuttle Direct booking service

Recomiendo la empresa muy responsables y puntuales

Transport company service

muy buen servicio exelente transporte

Mr B from United States
(06/10/2015)
Shuttle Direct booking service

The driver was waiting for me and easy to find and took me to my hotel and made sure I was able to check in. Very smiley and friendly driver

Transport company service

The driver was waiting for me and easy to find and took me to my hotel and made sure I was able to check in. Very smiley and friendly driver

Sr o from Argentina
(04/09/2015)
Shuttle Direct booking service

eficiente

Transport company service

eficiente

Mr T from New Zealand
(01/12/2014)
Shuttle Direct booking service

The service was good. However we had difficulty finding the shuttle desk in Tel Aviv, We thought it would be better to have someone ready at the airport arrivals (most other shuttle services had someone standing at arrivals with the name of the person highlighted on a card) instead we had to hunt for the desk.

Transport company service

Good price and friendly transfer drivers.

Sra C from Uruguay
(07/07/2014)
Shuttle Direct booking service

Muy buen servicio. Solo que el chofer no hablaba español.

Transport company service

Muy buen servicio. Solo que el chofer no hablaba español.

Mr. J from Netherlands
(14/04/2018)
Shuttle Direct booking service

We werden keurig op de opgehaald van het vliegveld, ondanks de miscommunicatie over het hotel adres kwamen we uiteindelijk op het goede adres aan.
en terugweg ging ook goed

Transport company service

We werden keurig op de opgehaald van het vliegveld, ondanks de miscommunicatie over het hotel adres kwamen we uiteindelijk op het goede adres aan.
en terugweg ging ook goed

Mr M from Switzerland
(31/12/2018)
Shuttle Direct booking service

Ponctuel et professionel

Transport company service

Ponctuel et professionel

Ms B from Belgium
(18/11/2016)
Shuttle Direct booking service

On time, friendly drivers. speedy transfer.

Transport company service

On time, friendly drivers. speedy transfer.

Mr M from Australia
(27/10/2016)
Shuttle Direct booking service

Driver on time and clearly signed

Transport company service

Driver on time and clearly signed

Mr M from United Kingdom
(19/09/2016)
Shuttle Direct booking service

Driver was good. However was not in the meeting place mentioned as he came to look for me. Numbers provided to call dont work

Transport company service

Driver was good. However was not in the meeting place mentioned as he came to look for me. Numbers provided to call dont work

Ms J from United States
(03/06/2014)
Shuttle Direct booking service

We were on a group tour recently of Israel but wanted to arrive a day early so arranged our own transportation. When we arrived at Ben Gurion airport, there was no one to meet us there with our names on a sign either when we disembarked, at baggage claim, or out the exit where taxi drivers are. We spent a lot of time asking where to go in a strange airport and finally found a desk upstairs . The people were helpful and kind, offering us water because we were flat worn out. The Shuttle Direct driver met us at this place inside the airport finally and drove us to Netanya. It would be helpful if more clear directions would be given to people when they arrive about where specifically to meet. Otherwise, it is an excellent way to arrange private transportation. Our transportation back from the Crown Plaza Hotel in Jerusalem went very well and we were pleased. I would use Shuttle Direct again and would recommend it to friends, IF they ask about specific directions of where to go in an unfamiliar airport. Not everyone reads Hebrew either.

Transport company service

See above. The booking was easy and the transfer was as described above. Be sure to print out vouchers to show verification at arrival airport and ask for specific direction!

Mr M from United Kingdom
(23/02/2020)
Shuttle Direct booking service

Friendly driver but dropped us at the wrong hotel

Transport company service

Friendly driver but dropped us at the wrong hotel

Mr M from Brazil
(21/05/2019)
Shuttle Direct booking service

The driver was waiting at the arrival time in the airport, as planned. The car, though, was not a sedan, as I expected, but a van. Also, found the driver neither polite or helpful. He said he didn’t know the destination address and, when I told him the name of the hotel, he answered that he needed the address, not the hotel’s name. As I don’t speak Hebrew, I showed him the reservation voucher and he replied that he could not read and drive... On the way to the hotel, he made no point in showing any sympathy. Unfortunately, I was disappointed with the service

Transport company service

The driver was waiting at the arrival time in the airport, as planned. The car, though, was not a sedan, as I expected, but a van. Also, found the driver neither polite or helpful. He said he didn’t know the destination address and, when I told him the name of the hotel, he answered that he needed the address, not the hotel’s name. As I don’t speak Hebrew, I showed him the reservation voucher and he replied that he could not read and drive... On the way to the hotel, he made no point in showing any sympathy. Unfortunately, I was disappointed with the service