Shuttledirect.com Santa Cruz de Tenerife Reviews

Verified transfer reviews from real guests travelling from Santa Cruz de Tenerife. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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4.8/5
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4.8/5
  • 5
    77.777777777778%
    7
  • 4
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B from Austria
(04/12/2024)
Shuttle Direct booking service

Die angegeben Transferzeiten wurden Genau eingehalten, die Fahrer freundlich und hilfsbereit. Wir waren sehr zufrieden

Transport company service

Die angegeben Transferzeiten wurden Genau eingehalten, die Fahrer freundlich und hilfsbereit. Wir waren sehr zufrieden

Mr P from United Kingdom
(11/02/2024)
Shuttle Direct booking service

Excellent service,good quality air conditioned bus, bang on time.
Would certainly use again.

Transport company service

Excellent service,good quality air conditioned bus, bang on time.
Would certainly use again.

Ms M from United Kingdom
(24/05/2018)
Shuttle Direct booking service

Reliable and helpful

Transport company service

Reliable and helpful

Sr. J from Spain
(14/05/2018)
Shuttle Direct booking service

Buen servicio.Puntual y rápido. Muy recomendable

Transport company service

Buen servicio.Puntual y rápido. Muy recomendable

Mrs M from Canada
(10/05/2018)
Shuttle Direct booking service

Service rapide, courtois et agréable

Transport company service

Service rapide, courtois et agréable

Ms M from France
(15/03/2018)
Shuttle Direct booking service

Excellent service. Both speedy and friendly.

Transport company service

Excellent service. Both speedy and friendly.

Г-н Г from Ukraine
(14/01/2018)
Shuttle Direct booking service

Not expensive price,for great service

Transport company service

Not expensive price,for great service

Ms M from United Kingdom
(23/07/2017)
Shuttle Direct booking service

Really friendly great service

Transport company service

Really friendly great service

Hr P from Switzerland
(10/08/2015)
Shuttle Direct booking service

Service-Bewertung : Eine kleinere Buchungsänderung war schier nicht möglich und generierte ein riesiges Durcheinander. Erst mit der überaus freundlichen Hilfe der Canarias Europa konnte die Änderung zu Stande kommen.
Produkt : Der eigentliche Transfer war angenehm: Freundlicher, zuvorkommender Fahrer, sauberes Fahrzeug, pünktliche Ankunft. Vielen Dank!

Transport company service

Service-Bewertung : Eine kleinere Buchungsänderung war schier nicht möglich und generierte ein riesiges Durcheinander. Erst mit der überaus freundlichen Hilfe der Canarias Europa konnte die Änderung zu Stande kommen.
Produkt : Der eigentliche Transfer war angenehm: Freundlicher, zuvorkommender Fahrer, sauberes Fahrzeug, pünktliche Ankunft. Vielen Dank!

Mr P from Spain
(01/08/2015)
Shuttle Direct booking service

On time and a very nice driver.

Transport company service

On time and a very nice driver.

Mr A from United Kingdom
(31/07/2015)
Shuttle Direct booking service

Quick and simple

Transport company service

The pick up from both sides were right on time and the transfer was fairly quick!
Great service!

Mr N from United Kingdom
(29/03/2015)
Shuttle Direct booking service

Excellent service, much better than rivals. Price very good also compared to other companies.

Transport company service

Excellent service quick booking, really good pick up service with just me on the minibus. Quick door to door service.
Will use again without doubt !

Pr N from Estonia
(27/02/2015)
Shuttle Direct booking service

Everything was OK

Transport company service

Everything was OK

Ms M from United States
(27/10/2013)
Shuttle Direct booking service

Easy to use. Clear instructions.

Transport company service

Driver was waiting for us at the airport with a sign that was clearly visible. We waited less than five minutes before departing for our destination. I would definitely recommend this service to others.

Ms T from Greece
(27/09/2013)
Shuttle Direct booking service

AGAIN EXCELLENT, DRIVERS VERY POLITE & VERY SOPHISTICATED.

Transport company service

AGAIN EXCELLENT, DRIVERS VERY POLITE & VERY SOPHISTICATED.

Mme M from France
(25/10/2020)
Shuttle Direct booking service

Taxi en retard de 20 minutes mais service ok. Numéro de téléphone non fonctionnel.

Transport company service

Très bon rapport qualité-prix. Facilité de réservation.

Ms H from United Kingdom
(31/12/2016)
Shuttle Direct booking service

Easy to use as able to clarify with an operator at the end of a phone line rather than exclusively online booking.

Transport company service

Longer wait for transfer to hotel on arrival due to issues not related to us. Not happy that we were kept waiting for the driver but we were kept informed by the kiosk. Would have liked a representative waiting on our arrival with a name card rather than having to find the kiosk in a busy airport and our suitcases taken into the hotel rather than left outside. Was surprised to be transported in a large, empty coach as had expected a quality car collection which would have provided for a more quality experience. However, drive to hotel fine and driver courteous. Return journey good as driver waiting outside the hotel, loaded all suitcases and we left on time. Pleasant journey to the airport.Driver helped us by obtaining a trolley for suitcases and loading them. Overall a stress-fee, courteous transfer. Would recommend but feel that for the amount of money it cost, the service needs be that little bit more otherwise cheaper options are more attractive such as the Titsa bus service.

Ms A from United Kingdom
(27/12/2016)
Shuttle Direct booking service

Fine

Transport company service

My flight was delayed 2 hours so perhaps this is why we had a bus rather than a normal car. For some reason the driver let us out no outside our front door but on another street about 150 meters away which was rather disappointing.

Sig. M from Italy
(17/02/2015)
Shuttle Direct booking service

Valutazione servizio : Very good
Prodotto : Very good

Transport company service

Valutazione servizio : Very good
Prodotto : Very good

Mr R from United Kingdom
(02/02/2014)
Shuttle Direct booking service

No problems. Excellent service.

Transport company service

I have rated this good BUT whilst the journey to the ship was excellent we did have problems on the return.We were to be picked up at 11.00 but as we were still on the dock at 11.20 I was getting concerned and began to telephone the numbers given at the airport. I first called 0034922389640 only to hear the answerphone advising me of the office hours and telling me to contact the emergency number I tgried this three times with same result. I then phoned the emergency number 0034628817916 but again only the answerphone advising me the office hours. It was only when I phoned 003422753511 (found on Shuttle Direct's e-ticket) that I received a response. Initially the lady said that I was not on her list but eventually she did find my details and promised to speak to the driver. She phoned back to say that the driver had gone to the wrong terminal and would be with me in a few minutes. He arrived at 11.40 - we had been there since 10.45. I appreciate that there was never a problem of missing the flight but my wife and I are both in our 80's and do not need a problem like this. Had I not had a mobile phone I do not know what I would have done.