Verified transfer reviews from real guests travelling from Edinburgh Airport (EDI). Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.
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Ms M from United StatesDriver was great!
Driver was great!
Ms M from United StatesThe drivers were prompt going both to and from the airport. Had no problems finding our accommodations, and we're very polite and friendly .
The drivers were prompt going both to and from the airport. Had no problems finding our accommodations, and we're very polite and friendly .
Ms M from United StatesMichael was awesome driver. Very helpful and knowledgeable
Michael was awesome driver. Very helpful and knowledgeable
Ms A from SwedenEfficient and helpful. We'd definitely use this service again when traveling to a city where we don't need a car.
Super friendly! We added on an extra drop off location and it was no problem.
Sig. b from ItalyPuntualità gentilezza
Puntualità gentilezza
Mr J from United StatesWonderful friendly service. Driver was extremely helpful and I would definitely use Shuttle Direct again.
Thank you so much.
James
Wonderful friendly service the driver was very helpful, I would definitely use Shuttle Direct again.
Thank you,
James
Ms D from Norway..
..
Ms E from United StatesOn time, efficient and we really enjoyed chatting with the driver on Edinburgh hotel to airport transfer!
On time, efficient and we really enjoyed chatting with the driver on Edinburgh hotel to airport transfer!
Hr w from GermanyDas Preis Leistung ist ein wenig zu hoch.
Das Preis Leistung ist ein wenig zu hoch.
Mr A from Puerto Ricofriendly and easy to manage.
very timely and resposible.
Sr f from VenezuelaPuntuación del servicio : Perfecto el vehiculo espacioso para 6 personas y doce maletas el chofermuy amable, esta vez muy agradecido por el servicio lo recomiendo.
Producto : Comenta
Rio muy bueno
Puntuación del servicio : Perfecto el vehiculo espacioso para 6 personas y doce maletas el chofermuy amable, esta vez muy agradecido por el servicio lo recomiendo.
Producto : Comenta
Rio muy bueno
Hr D from GermanyService-Bewertung : Alles o.k.
Produkt : Kam pünktlich und war sehr freundlich.
Service-Bewertung : Alles o.k.
Produkt : Kam pünktlich und war sehr freundlich.
Sr A from SpainPuntuación del servicio : Una empresa que en diferentes aeropuertos internacionales de Europa que he
recibido servicio todo ha sido rozando la perfeccion, excepto en Paris que el conductor de una furgoneta nos llevo a mi mujer , a mi y a otros turistas al centro de Paris hoteles , fue a una velocidad excesiva . Viendo el cuenta-kilometros a casi 160 kms hora, y hasta se paso el hotel y tuve que decirselo yo.
Otros pasajeros se les veia bastante nerviosos..
Producto : para no tener preocupado al lllegar a un aeropuerto y tener que esperar sin tener noticias de que no hay problemas y que el servicio de coche privado estan de camino, es importante.
Lo mismo ocurre o quizas por ser la recogida de vuelta a un aeropuerto mas importante para el cliente es estar avisado y no ignorar que ocurre con la recogida. En pocas palabras tener al cliente tranquilo, confiado y sin esta preocupacion.
Puntuación del servicio : Una empresa que en diferentes aeropuertos internacionales de Europa que he
recibido servicio todo ha sido rozando la perfeccion, excepto en Paris que el conductor de una furgoneta nos llevo a mi mujer , a mi y a otros turistas al centro de Paris hoteles , fue a una velocidad excesiva . Viendo el cuenta-kilometros a casi 160 kms hora, y hasta se paso el hotel y tuve que decirselo yo.
Otros pasajeros se les veia bastante nerviosos..
Producto : para no tener preocupado al lllegar a un aeropuerto y tener que esperar sin tener noticias de que no hay problemas y que el servicio de coche privado estan de camino, es importante.
Lo mismo ocurre o quizas por ser la recogida de vuelta a un aeropuerto mas importante para el cliente es estar avisado y no ignorar que ocurre con la recogida. En pocas palabras tener al cliente tranquilo, confiado y sin esta preocupacion.
Sra S from MexicoPuntuación del servicio : Excelente servicio. Lo hemos usado en varios países y nunca falla.
Producto : Excelente chofer. Serio, profesional, amigable y puntual. Gracias!
Puntuación del servicio : Excelente servicio. Lo hemos usado en varios países y nunca falla.
Producto : Excelente chofer. Serio, profesional, amigable y puntual. Gracias!
Fr. I from GermanyService-Bewertung : gern wieder
Produkt : gern wieder
Service-Bewertung : gern wieder
Produkt : gern wieder
Mr M from Spaineverything was fine
everything was fine
Hr H from GermanyService-Bewertung : Pünktlich
Produkt : Pünktlich
Service-Bewertung : Pünktlich
Produkt : Pünktlich
Mrs M from United StatesThe customs process for our dogs took longer than we had anticipated. I called the main office to see if they could help me, but they were very unaccommodating. We concluded that there was nothing that could be done, and I would just lose out on my reservation. Afterwards, someone from the local office called to confirm my arrival. When they found out about the delay, they at least offered to have the driver return at the time the dogs would be ready and offered a slightly discounted price. The driver Grant was very nice and accommodating. Had the local office not called, you would not have obtained my return business.The main office was not pleasant to work with.
The customs process for our dogs took longer than we had anticipated. I called the main office to see if they could help me, but they were very unaccommodating. We concluded that there was nothing that could be done, and I would just lose out on my reservation. Afterwards, someone from the local office called to confirm my arrival. When they found out about the delay, they at least offered to have the driver return at the time the dogs would be ready and offered a slightly discounted price. The driver Grant was very nice and accommodating. Had the local office not called, you would not have obtained my return business.The main office was not pleasant to work with.
Mr M from United StatesNeed someone monitoring customer e-mails 24/7 as flights change due to weather and mechanical issues and multiple time zones are involved. I sent an e-mail noting additional changes to our flight number and arrival time 12 hours before arrival but it was not acknowledged and we had to wait 4 hours for our ride in Edinburgh.
Need someone monitoring customer e-mails 24/7 as flights change due to weather and mechanical issues and multiple time zones are involved. I sent an e-mail noting additional changes to our flight number and arrival time 12 hours before arrival but it was not acknowledged and we had to wait 4 hours for our ride in Edinburgh.
