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Sig. R from ItalyEfficiente e professionale
La consiglio a tutti per la puntualità e professionalità
Mrs M from AustraliaSo easy to organise and affordable too! They cater for all groups and luggage requirements. All options were clearly available to us.
So easy to organise and affordable too! They cater for all groups and luggage requirements. All options were clearly available to us.
Mr M from United StatesWorking with them was great. I had put the wrong date in the reservation by accident and they fixed it right away and like clockwork the driver was there for us.
Working with them was great. I had put the wrong date in the reservation by accident and they fixed it right away and like clockwork the driver was there for us.
Ms M from CanadaDriver was polite and helpful-once we found him! We were expecting someone to meet us at the train arrivals and waited 15 mins. When no one came, we realized we had a text saying that he would meet us at a location outside the train station, about 5 mins walk ( 10 for those of us with large suitcases,) it took us awhile to figure out where the location was. We recognize that parking is a big issue in Rome however.. Even if we had to walk a bit, it would have been much more helpful if at the driver at least met us at the train arrival point with a sign and then walked with us to the van, especially since the actual distance to our hotel was quite short. First time I have been disappointed in the Shuttle Direct service.
Driver was polite and helpful-once we found him! We were expecting someone to meet us at the train arrivals and waited 15 mins. When no one came, we realized we had a text saying that he would meet us at a location outside the train station, about 5 mins walk ( 10 for those of us with large suitcases,) it took us awhile to figure out where the location was. We recognize that parking is a big issue in Rome however.. Even if we had to walk a bit, it would have been much more helpful if at the driver at least met us at the train arrival point with a sign and then walked with us to the van, especially since the actual distance to our hotel was quite short. First time I have been disappointed in the Shuttle Direct service.
