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Mrs M from United StatesGreat service. Got our party of 7 to the airport on time!
Great service. Got our party of 7 to the airport on time!
Mr M from United Statesexcellent service for this trip
excellent service for this trip
Sr. I from ArgentinaLLegaron a horario. Muy confortable y cordiales. Todo muy bien.
muy confiable............................................................
Ms M from CanadaGood price, on time, direct from Airport to Hotel and back,all in one reservation.
Good price, on time, direct from Airport to Hotel and back,all in one reservation.
Mrs M from CanadaFacile à trouver
Facile à trouver
Ms S from United KingdomThank you so much for the excellent service the driver was on time, he was polite and very friendly. I would definitely use this service again and recommend the service
Thank you so much for the excellent service the driver was on time, he was polite and very friendly. I would definitely use this service again and recommend the service
Ms A from United KingdomThe website was Very easy to use and quick. Good communication and was easy to make an alteration to my booking
The driver was very helpful and friendly - and put me at ease as I was travelling alone. he explained the procedure and made sure I was ok when I reached my destination - thank you
Mr T from HungaryEasy to navigate
Easy to navigate
Sra C from SpainPuntuación del servicio : Excelente
Producto : Ha funcionado perfectamente con eficacia y profesionalidad. Puntualidad extrema en el servicio.Gracias , volveré a utilizarlo siempre que viaje
Puntuación del servicio : Excelente
Producto : Ha funcionado perfectamente con eficacia y profesionalidad. Puntualidad extrema en el servicio.Gracias , volveré a utilizarlo siempre que viaje
Ms F from United Arab EmiratesNone
None
Mr M from United StatesThe round trip rate should be discounted a bit
The round trip rate should be discounted a bit
Mr M from SpainGran puntualidad
Muy bien todo: compromiso y puntualidad
Hr. N from DenmarkMindre forsinkelse, men vi var godt opdateret og chauffør undskylde uden forsøg af dumme forklaringer. Vil klar bruge virksomheden igen og anbefale denne service
Alt som det skulle være. Kan varmt anbefales.
Sr J from Spain.
.
Ms H from United KingdomUse was easy but meeting point wasn't very clear as there were no directions to it
Service was good, would of been better if driver wasn't late
Mr M from United StatesGreat pickup. My only issue is that the car (and driver) so reeked of cigarette smoke, I had to drive with the windows down so as not to barf.
Great pickup. My only issue is that the car (and driver) so reeked of cigarette smoke, I had to drive with the windows down so as not to barf.
Hr. H from DenmarkCar was not clean. It was a hot day and the aircondition was not working. The driver just left us on the street - he did not know where the hotel was.
Car was not clean. It was a hot day and the aircondition was not working. The driver just left us on the street - he did not know where the hotel was.
Hr. M from SwitzerlandFahrer waren zur vereinbarten Zeit noch nicht am Treffpunkt.
Bei der Rückfahrt kamen nur 2 statt 3 Autos, die restlichen Personen mussten sich in diese beiden Autos reinpressen.
Fahrer waren zur vereinbarten Zeit noch nicht am Treffpunkt.
Bei der Rückfahrt kamen nur 2 statt 3 Autos, die restlichen Personen mussten sich in diese beiden Autos reinpressen.
Mr M from RussiaThis is the worst experience I have ever had in transfers. Our plane landed in time (Moscow - Amsterdam), we got our baggage in 20 minutes, and... Nobody waited us in the meeting point. For better flavour, I was with my wife, 5 y.o. son, cat, and 5 suitcases. I started to call to phone numbers that were pointed in voucher, and... They do not work. "Number you are calling does not work". I started to call to number shown on the website - it is Spanish number there, and .... No way, because "your call is outside working hours". Eventually, we took airport taxi (it was a challenge to find big car), and spent 180 additional euro to commute to Rotterdam. Now I will declare the fraud from the shuttledirect to Mastercard, and will try to return my money back. Finally, when I already came to Rotterdam (>2 hours after , Shuttle Direct's driver sent me whatsapp that he is waiting for me. When I replied with all the fury, he said something like "sorry, usually flights from Russia are 1 hours late". He proposed me free service when I go back from Netherlands... Dear Shuttle Direct. I want my money back. I am attaching my voucher. If you need, I will add the screen of whatsapp - it is all clear there.
This is the worst experience I have ever had in transfers. Our plane landed in time (Moscow - Amsterdam), we got our baggage in 20 minutes, and... Nobody waited us in the meeting point. For better flavour, I was with my wife, 5 y.o. son, cat, and 5 suitcases. I started to call to phone numbers that were pointed in voucher, and... They do not work. "Number you are calling does not work". I started to call to number shown on the website - it is Spanish number there, and .... No way, because "your call is outside working hours". Eventually, we took airport taxi (it was a challenge to find big car), and spent 180 additional euro to commute to Rotterdam. Now I will declare the fraud from the shuttledirect to Mastercard, and will try to return my money back. Finally, when I already came to Rotterdam (>2 hours after , Shuttle Direct's driver sent me whatsapp that he is waiting for me. When I replied with all the fury, he said something like "sorry, usually flights from Russia are 1 hours late". He proposed me free service when I go back from Netherlands... Dear Shuttle Direct. I want my money back. I am attaching my voucher. If you need, I will add the screen of whatsapp - it is all clear there.
