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Ms A from AustraliaThe website was clear enough for me to make a booking from Tasmania.
The shuttle driver was polite, knew where he was going and delivered us expertly to our destination.
Ms P from United KingdomThe driver was 45 minutes late to collect me in the morning which made me late for my appointment.
I also had to call the controller 5 times to find out what was happening as they didn't phone me when they said they would.
The afternoon driver was no problem at all. He was early which was better than being late.
I have submitted a complaint and am expecting half my money refunded as you did not deliver the service I paid for in the morning.
The driver was 45 minutes late to collect me in the morning which made me late for my appointment.
I also had to call the controller 5 times to find out what was happening as they didn't phone me when they said they would.
