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Mr W from United KingdomQuite straightforward to use website, although very difficult to alter the booking
Drivers on both legs were very pleasant and professional
Mr G from AustraliaThe website was easy to use, I'm fairly computer illiterate but was able to do the booking quite easy
The driver was very polite and engaged in conversation with us easily
Ms H from United KingdomSuggestion to website: It would be good if the passengers can book a private car to a destination via another place. There may be times that friends are travelling together to places and they want to share a car together. It would be great if a pick up is allowed.
Suggestion to website: It would be good if the passengers can book a private car to a destination via another place. There may be times that friends are travelling together to places and they want to share a car together. It would be great if a pick up is allowed.
Ms P from United KingdomI was first given a pick up time of 4.08 - 1/2 drive which meant we arrived 1/2 drive BEFORE check in opened. when they changed it the time was wrong again as they clearly hadn't read my email. They didn't respod to the next email and in the end I rang the emergency telephone number. The transfer was then very efficient
driver was excellent - contacts with the company were poor. they denied having exact address, they did.
