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Mr M from PortugalExcelente, 5 *, aconselho vivamente.
Excelente, 5 *, aconselho vivamente.
Mr M from PortugalPontualidade, simpatia e disponibilidade.
Pontualidade, simpatia e disponibilidade.
Mr M from United KingdomVehicle waiting on arrival and on pick up for return following week a confirmation text to remind and then when car had arrived at hotel. Fuss free transfer.
Vehicle waiting on arrival and on pick up for return following week a confirmation text to remind and then when car had arrived at hotel. Fuss free transfer.
Mr M from United KingdomThe flight was delayed as was our luggage but your driver waited for us. The journey from Orly to our apartment your driver was very helpful. However the driver from Vincennes to Orly on Friday morning was not in the best of moods which was a little disappointing.
The flight was delayed as was our luggage but your driver waited for us. The journey from Orly to our apartment your driver was very helpful. However the driver from Vincennes to Orly on Friday morning was not in the best of moods which was a little disappointing.
Mr C from United Stateseasy to make reservation
driver was prompt and couteous
Ms C from United Statesvery easy to make the reservation
very easy to make the reservation
Mr L from AustraliaVery easy!!!!
Excellent service!!!
Mr L from AustraliaEasy to use
The driver got to pick us on time and with no issues drive us to our accommodation.
Mr I from United KingdomIt was slow.
Driver was FANTASTIC
Mr A from United KingdomStraightforward enough, would like to be able to pick times but the times they picked were good enough.
Absolutely brilliant service, driver was early for both journeys, the car was nice, driving was safe. Expensive but you get what you pay for.
Ms W from United KingdomVery clear and easy to navigate
Punctual
Mr G from United KingdomVery clear, could find exactly what I wanted.
Staff were of the highest quality for both journeys, friendly and courteous a pleasure to travel with.
Sr M from SpainPuntuación del servicio : Fue muy facil
Producto : Muy rapido
Puntuación del servicio : Fue muy facil
Producto : Muy rapido
Sig. G from ItalyBuon servizio
OK
Sra G from SpainPuntuación del servicio : Buena información, rápida, concreta, útil.
Producto : En general fue buena. Solo comentare que la recogida en el aeropuerto de Orly se hizo con 20 minutos de retraso.
Puntuación del servicio : Buena información, rápida, concreta, útil.
Producto : En general fue buena. Solo comentare que la recogida en el aeropuerto de Orly se hizo con 20 minutos de retraso.
Mr A from United Kingdombooking was good and staff are very good at responding to emails and provide baby seat in the vehicle.
I booked and paid for a private transfer, but transferred via shared transfer. although our plane delayed by 15min we waited for the vehicle another 20min to arrive to the airport. driver pretended there was a problem with other passengers' vehicle and he had to transfer them with our vehicle.
I am not happy with this service. Not reliable!
on our way back to the airport transfer was perfect.
Mr T from United StatesThe website was easy to use and booking the car was fast and easy. I wish I had known at the time though that using this service was going to turn out to be a nightmare for my boss. We will NEVER use this service again and will warn others against it too.
I booked this car for my boss over two weeks before the pickup date and paid for it immediately. When he arrived at the Paris train station the car was no where to be found. He called them and then had to wait for a return call. The car ended up being over 30 minutes late to pick him up and this was late at night. In the meantime while he was trying to juggle the phone call, his luggage and look for the car a theif stole his backpack with his laptop, IPad, passport and all his work documents in it! If the car had been there on time as promised this never would have happened! To say that we are extremely upset is an understatement! We will NEVER use this car service again and will also warn other business travelers to never use it as well. I believe that Shuttle Direct should return the money that my boss paid for the car ride at the very least! Especially now that he has missed important meetings because he had to spend the morning at the US Embassy trying to get a temporary passport (a big expense) and fill out police reports and stolen property reports. This has been a nightmare! Your service is incompetent!!!
