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Mr D from United KingdomService rating :1
When I arrived I was looking for a Shuttle Direct logo - but it ended up being four seasons outsourced to Andi's taxi's. As he was collecting many people, the names were rotating and my name was not up when I passed. It would have been clearer to have been advised in advance to look for Andi's taxi.
Mr B from AustraliaService rating :Very simple interface , clear info, clear booking confirmation
Taxi was present at airport on arrival. Return Taxi was planned fro earlier due to weather changes.
Both of the Taxis were in very good condition and both drivers were safe and prompt.
Mr C from United Kingdomeasy to use
very punctual and no problems whatsoever
Mr A from South Africathe process of booking on the website is very simple and user friendly, but if you need to be fetched from the airport on another day than the arrival day (if you need to stay overnight in Munich, for example), the booking process is 2-step (you book, then need to send request to change the departure day, then wait for confirmation). Some simple adjustment to accommodate such situation would be useful (I think, but don't know how many clients have had similar problem before).
Friendly and helpful driver, easy to find, fast transport right to the door - super service!
Mr P from United KingdomEasy
Collected at 2am bang on time. Fantastic service.
Mr T from SpainI have booked with no problem.
Professional , friendly and punctual!
Mr D from United KingdomFast, efficient but have to travel to other towns to drop people off.
Brilliant journey home
Ms F from United KingdomEasy to use, choosing the timing of flight landing/departure was confusing as it was to the nearest quarter of an hour
Friendly driver, collected us from arrivals and helped us with bags, found out hotel easily and pulled right up outside
Ms S from United KingdomEasy to use however it would have been better if I could have made both bookings on the same transaction. My transfer was from a different resort on the way back.
There was some confusion as to the transfer date of my booking. This was rectified immediately and the journey was in good time.
Ms D from IrelandWhile the service was excellent it is very expensive
While the service was excellent it is very expensive
Ms L from United KingdomTelephoned to check whether ski equipment could be carried and found staff very helpful.
Both drivers (there and back) were on time, helpful, friendly and buses top quality. Excellent service!
Mr G from United KingdomThe website was easy to use
The bus was prompt (early in fact) and collect us from the door.
Mr j from United KingdomService rating :Good service provided and transfers to and from the airport were good.
Good service, transfer to and from the airport went smoothly.
Mr D from IrelandService rating :Location in airport not easily found. Staff friendly. Driver was excellent. Bus was comfortable
Location in airport not easily found. Staff friendly. Driver was excellent. Bus was comfortable
Mr R from United Kingdomrr
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Mr M from SwedenIt was hard to know if you could bring skis on the transfer
No toilet available on the bus
Mr P from IrelandWebsite easy to use with prompt confirmation of payment.
Follow up e-mail from shuttle company good.
Felt the transfer time was tight, leaving no spare time if an issue were to occur with traffic etc. As it turned out, we made it with 1.5 hrs to departure.
Mr N from United Kingdomi would have liked to be have been given the number of the transfer company to confirm that the arrangements were in place. As it was i would only have received a text (in german) the night before departure. If that text hadn't arrived i had no way to chase up the arrangement. It's stressful not having early confirmation.
I don't know why we had to leave at 4.30am. 5.30 would have still got us there 2 hours before departure!
Mr A from United KingdomAll good and easy to use
Same driver both ways, courteous, clean transport. Very happy
Mr g from United Kingdomno problem booking
missed flight and cost me an extra 500 euro to get home
