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Mr M from United StatesDriver was friendlyand polite and gave a courtesy call early enough before the scheduled pick-up time.
Driver was friendlyand polite and gave a courtesy call early enough before the scheduled pick-up time.
Mr M from SpainThe transport was very good clean vehicle and drove very safely to get us to our destination on time for our flight.
The transport was very good clean vehicle and drove very safely to get us to our destination on time for our flight.
Mrs M from DenmarkGreat service used then 3 times in the UAE never let me down. Always use them for transfers around the world. Fantastic
Great service used then 3 times in the UAE never let me down. Always use them for transfers around the world. Fantastic
Mr K from United KingdomPrompt and polite
See above
Mr T from United KingdomVery good. Only improvement is to update booking data when arriving by ship. You need to show when ship arrives and preferred pick up time as you might be picking up a later flight. Thanks.
Very good. Only improvement is to update booking data when arriving by ship. You need to show when ship arrives and preferred pick up time as you might be picking up a later flight. Thanks.
Mr M from United StatesThe driver is great. But he wait in the terminal 3 and we are in terminal 2. He show up almost 5:30 a.m. Our appointment is 5:00 a.m.
The driver is great. But he wait in the terminal 3 and we are in terminal 2. He show up almost 5:30 a.m. Our appointment is 5:00 a.m.
Mr T from New ZealandDefining the pick up point at the terminal would be helpful. We waited outside the terminal where we came out with our bags. This was where we expected someone to be just outside arrivals for our cruise pier. There was no sign of a driver and no board with our name on it. My partner went ofer to the taxi stand in case they were there. It took 3 phone calls to finally link up with our driver. It was not the smooth pick up it could have been and cost me for 3 international calls on my phone which added to the cost of the booking overall.
There was a query email from booking HQ saying our order was incomplete-it was as if we had not given details of our flight arrival yet I had clearly indicated we were arriving by sea. This was sorted and clarified eventually by email.
Confusion over pick up point at terminal. It should have been stated where we would be met
